Danish-Speaking Tech Support Pro — Electronics Leader (Athens)

Mercier Consultancy Group; Portugal; Presencial; EUR 23 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Relocation Package

Training Provided

Performance Bonus

International Environment

Resumo da oferta

Mercier Consultancy Group is recruiting for a Danish Speaking Customer Expert in Greece to support a premium electronics brand. You will handle Danish-speaking inquiries across phone, email, and chat, assisting with troubleshooting, product setup, and usage questions while staying up-to-date on the latest gadgets.

Relocation to Athens is fully supported. The role offers a competitive monthly salary, 13th and 14th salaries, fully paid training, health insurance, and ongoing opportunities within

Qualificações

• Danish-speaking ability is mandatory for customer interactions.
• Strong communication and problem-solving skills are essential.
• Experience in technical support or customer care preferred.

Responsabilidades

• Provide high-quality technical support and customer care for a world-renowned consumer electronics brand.
• Assist Danish-speaking clients with troubleshooting, product setup, and usage inquiries via phone, email, and chat.
• Maintain knowledge of latest consumer electronics and smart devices.
• Deliver an exceptional brand experience reflecting premium status.
• Manage customer expectations and ensure timely resolution of issues.
• Collaborate with internal teams to feedback on product performance and consumer trends.
• Participate in regular training on new product releases.

Conhecimentos

Danish Fluency

Technical Support

Communication Skills

Troubleshooting

Ferramentas

CRM Software

Descrição da oferta de emprego

Mercier Consultancy Group is recruiting for a Danish Speaking Customer Expert in Greece to support a premium electronics brand. You will handle Danish-speaking inquiries across phone, email, and chat, assisting with troubleshooting, product setup, and usage questions while staying up-to-date on the latest gadgets.

Relocation to Athens is fully supported. The role offers a competitive monthly salary, 13th and 14th salaries, fully paid training, health insurance, and ongoing opportunities within