Italian-Speaking Sales & Customer Engagement Representative

Cross Border Talents; Lisboa; On-site; EUR 25,000 - 38,000; Full time

Job summary

Cross Border Talents in Lisbon seeks an Italian-speaking professional to engage customers and contribute to sales objectives. You will initiate contact by phone, present product features, and address customer questions with a focus on building lasting relationships.

The ideal candidate communicates clearly, listens actively, and has a proactive attitude for a customer-facing role. Legally authorized to work in Portugal and residing in Lisbon are required.

Qualifications

• Fluent Italian required for customer engagement and sales conversations.
• Strong verbal communication and active listening skills.
• Proactive attitude for customer-facing work.

Responsibilities

• Contact customers by phone and introduce relevant products or services.
• Explain product features and answer questions.
• Understand customer needs and respond to concerns.
• Build positive relationships through professional communication.
• Contribute to sales and customer engagement objectives.

Skills

Fluent Italian

Verbal communication

Active listening

Phone communication

Sales / customer service experience

Job description

Italian-Speaking Sales & Customer Engagement Representative - Lisbon, Portugal

Cross Border Talents is recruiting an Italian-speaking professional for a customer engagement and sales opportunity in Lisbon.

If you are persuasive, enjoy conversations with customers, and want to develop your commercial skills, this role could be a good fit.

Your main tasks

• Contact customers by phone and introduce relevant products or services.
• Explain product features and answer questions.
• Understand customer needs and respond to concerns.
• Build positive relationships through professional communication.
• Contribute to sales and customer engagement objectives.

Your profile

• Fluent Italian.
• Strong verbal communication and active listening skills.
• A proactive attitude and interest in customer-facing work.
• Confidence communicating over the phone.
• Previous sales or customer service experience is an advantage.

Mandatory eligibility

• You must already be authorised to work legally in Portugal.
• You must currently reside in Lisbon, Portugal.