Italian Social Media Advisor - Lisbon with Relocation & Accommodation

Tavrion Dynamics; Lisboa; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Health insurance

Free Portuguese language classes

Relocation support

Full training and career development

Job summary

Tavrion Dynamics in Lisbon seeks a Social Media Advisor who is fluent in Italian to deliver outstanding customer experiences across social media and digital channels. You will respond to queries, resolve issues, and escalate complex cases while meeting quality and performance targets.

The role offers a 12‑month contract with 40 hours per week and rotating shifts. Benefits include comprehensive health insurance, relocation support, free Portuguese language classes, full training, and career

Qualifications

• Fluent Italian (spoken and written).
• English proficiency at B1/B2 level.
• Typing speed of 20+ wpm.
• Strong communication and problem-solving abilities.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Italian fluency

English proficiency

Typing 20+ wpm

Communication skills

Problem-solving

Customer-focused

Social media knowledge

Job description

Start Your International Career in Lisbon!

Are you a fluent Italian speaker with excellent communication skills and a passion for customer service?

Join our international Social Media Advisor team in Lisbon, with positions starting in October & November. You’ll support customers through social media and digital channels, resolve their questions, and deliver an outstanding customer experience.

You must be eligible to work in Portugal and available to work in Lisbon.

What You’ll Do

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

What We’re Looking For

• Fluent Italian, spoken and written.
• English B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Contract & Benefits

• 12-month contract, with possibility of renewal.
• 40 hours/week, 8-hour rotating shifts.
• Flight ticket reimbursement according to company policy.
• Comprehensive health insurance.
• Free Portuguese language classes.
• Full training and career development opportunities.
• Relocation support.

Salary

Without Company Accommodation: €1,366.17 gross/month + performance bonus (to be disclosed).

With Company Accommodation: €1,040.68 gross/month + performance bonus (to be disclosed).