Italian Sales Advisor - Remote Portugal

Zohorecruit; Lisboa; Remote; EUR 20,000 - 32,000; Full time

Benefits offered by this job

Remote work

Health insurance

Career development

International team

Job summary

Zohorecruit is seeking an Italian-speaking Sales Advisor for a fully remote role based in mainland Portugal. You will provide technical support to Italian-speaking customers and drive sales through upselling and solutions recommendations.

You should be fluent in Italian and English (C2), have prior sales experience, and be comfortable with a fast-paced, remote work environment. The role offers paid onboarding, health insurance, and career growth opportunities.

Qualifications

• Fluent in Italian and English (minimum C2).
• Previous sales experience is mandatory.
• Experience in Technical Support or a Contact Centre is an advantage.
• Strong communication, sales and problem-solving skills.
• Customer-oriented and target-driven in a fast-paced environment.

Responsibilities

• Provide technical support to Italian-speaking customers via phone, email and chat.
• Troubleshoot issues and guide customers to solutions.
• Identify needs and recommend products or services.
• Promote upgrades and additional solutions as appropriate.
• Handle account, billing and service-related enquiries.
• Escalate complex issues when needed.
• Deliver an outstanding customer experience while achieving sales targets.

Skills

Italian language

English language

Sales experience

Technical support experience

Customer service

Job description

Are you fluent in Italian and looking for a 100% remote opportunity in Portugal?

What You'll Do

Provide technical support to Italian-speaking customers via phone, email and chat.

Troubleshoot technical issues and guide customers through solutions.

Identify customer needs and recommend relevant products or services.

Promote upgrades and additional solutions whenever appropriate.

Handle account, billing and service-related enquiries.

Escalate complex technical issues when necessary.

Deliver an outstanding customer experience while achieving sales targets.

What We're Looking For

Fluent Italian and English (minimum C2).

Previous sales experience is mandatory.

Experience in Technical Support or a Contact Centre is an advantage.

Strong communication, sales and problem-solving skills.

Comfortable using digital tools and technology.

Customer-oriented, target-driven and able to work in a fast-paced environment.

What We Offer

• 100% Remote position within mainland Portugal.
• Rotating schedule, Monday to Sunday, between 7:00 AM and 9:00 PM (8-hour shifts).
• Paid training and full onboarding.
• Private health insurance.
• Career development and internal growth opportunities.
• International and multicultural work environment.

Salary & Benefits

• Performance Bonus: up to €360
• Assiduity Allowance: €110
• Meal Allowance: €10.20 per working day

Why Join Us?

Work from home anywhere in mainland Portugal.

Join a stable, international project with long-term career opportunities.

Receive continuous training, coaching and professional development.

Be part of a dynamic team where technical support and sales go hand in hand.

Italian Sales Advisor - Remote Portugal Lisbon, Portuguese Republic, PT