Italian Help Desk Specialist - Lisbon

KultureTalent - Global Talent; Lisboa; Presencial; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Base salary

Annual bonuses

Performance incentives

Meal allowance

Healthcare coverage

Transportation bonus

Exclusive discounts

Training program

Career development

Relocation abroad

Resumo da oferta

KultureTalent - Global Talent in Lisbon is hiring an Italian Help Desk Specialist to deliver customer care in Italian and English. You will greet customers, provide accurate information, resolve issues, and identify opportunities to assist with add-on services.

We offer a competitive salary with bonuses, meal allowance, healthcare, transportation bonus, and comprehensive training to support your career growth.

Qualificações

• Fluency in Italian (C1 level or above) and proficient in English.
• Excellent communication and interpersonal skills.
• Prior customer support experience is a plus but not mandatory.

Responsabilidades

• Enable the creation of more innovative products for food preparation, preservation and cleaning.
• Provide customers with a friendly reception according to quality guidelines.
• Provide consumers with the most appropriate information and correct solution.
• Add sales when possible, tailoring to customer needs.

Conhecimentos

Italian fluency

Excellent communication

English proficiency

Customer support experience

Descrição da oferta de emprego

About the job Italian Help Desk Specialist - Lisbon

Are you passionate about Customer Service? Do you have exceptional communication skills in Italian? This is your chance to kickstart or elevate your career by working as a Customer Specialist for one of the most Home Appliances renowned global companies in Lisbon!

What Youll Do:

• Enable the creation of more innovative products for food preparation, preservation and cleaning.
• Giving customer a friendly reception according to quality guidelines.
• Providing consumer with most appropriate information and correct solution
• Adding sales whenever possible, suiting the customer needs.

What Were Looking For:

• Fluency in Italian (C1 level or above) and advance in English.
• Excellent communication and interpersonal skills.
• Prior experience in customer support is a plus but not mandatory.
• Strong problem-solving abilities and attention to detail.

What We Offer:

• Competitive Salary: Includes a base salary, two additional annual bonuses, and performance incentives.
• Benefits: Meal allowance, healthcare coverage, transportation bonus, and exclusive discounts.
• Comprehensive Training: Provided by certified instructors to set you up for success.
• Career Development: Opportunities for professional growth within the company.
• Relocation package (abroad candidates): Flight +Acommodation up to 12 months

Join a dynamic and supportive team, where innovation meets opportunity. If youre ready to take your career to the next level, wed love to hear from you!