IT Vendor / IT Procurement Manager - Permanent, Portugal

CODA Technology Services; Lisboa; Híbrido; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

A leading technology company in Lisbon is actively seeking an experienced IT Vendor & Supply Chain Management specialist. This role involves leading vendor activities and managing strategic vendor relationships to ensure compliance and efficiency. The ideal candidate should possess over 5 years of IT procurement experience and be capable of autonomous decision-making in a hybrid work environment. This is a full-time position offering competitive remuneration and opportunities for professional growth.

Qualificações

• Minimum of 5 years’ experience in vendor management / procurement within IT services.
• Proven experience in IT procurement processes and supplier evaluation.
• Strong presence to liaise with senior leaders and vendor representatives.

Responsabilidades

• Lead vendor meetings to ensure service alignment.
• Manage global vendor contract renewals and maintain service agreements.
• Conduct quarterly business reviews to monitor vendor performance.
• Act as the primary escalation point for vendor performance issues and resolution management.
• Oversee demand management activities and maintain service agreements.
• Support cost optimisation through vendor spend analysis, reporting and service credits tracking.
• Collaborate with Finance to develop charging mechanisms and ensure budgeting alignment.
• Ensure compliance with software licensing policies and audit readiness.
• Maintain and improve internal processes and documentation related to vendor governance.

Conhecimentos

Vendor management

Contract negotiation

Performance monitoring

Cost optimisation

Cross-functional collaboration

Cost optimization

Vendor relationship

Cross-functional collaboration

Global / international teams

Licensing compliance

Formação académica

CIPS / CPSM / ITIL certification

Descrição da oferta de emprego

Overview

We are seeking a skilled IT Vendor & Supply Chain Management specialist to lead vendor-related activities across IT services for a global retail organisation, based in Lisbon, Portugal. Hybrid working is available (possible flexibility but must be in the country). This position suits someone with extensive vendor management experience (5+ years) who can work autonomously to manage vendor relationships, conduct contract renewals, and ensure compliance with service agreements and procurement standards.

Location: Lisbon, Portugal (Hybrid, in-country presence preferably).

Key Responsibilities

• Lead vendor meetings across key IT suppliers to ensure service alignment and strategic collaboration.
• Manage global vendor contract renewals, including SLA reviews and change request approvals.
• Conduct quarterly business and commercial reviews of vendor engagements to monitor performance and value delivery.
• Act as the primary escalation point for vendor performance issues and resolution management.
• Oversee demand management activities.
• Maintain and update service agreements.
• Support cost optimisation efforts through vendor spend analysis, reporting, and service credit tracking.
• Collaborate with finance teams to develop and maintain effective charging mechanisms.
• Ensure compliance with software licensing policies and manage vendor contributions to external audits.
• Maintain and improve internal processes and documentation related to vendor licensing and governance.
• Liaise with Legal, HR, and other corporate functions on IT vendor-related matters.
• Provide independent guidance to internal teams on best practices in vendor engagement, compliance, and governance.

Experience Required

• Minimum of 5 years’ experience in vendor management / procurement within IT services, ideally in a global or complex enterprise environment.
• Proven experience in IT procurement processes, including supplier evaluation, contract negotiation, and contract renewals.
• Proven track record of independently managing strategic vendor relationships, including performance monitoring, contract negotiations, and commercial governance.
• Strong presence and gravitas, capable of confidently liaising with senior leaders internally and representatives from large IT vendors/MSPs.
• Experience conducting quarterly business reviews, resolving escalations, and ensuring compliance with service agreements and procurement policies.
• Solid understanding of IT service delivery frameworks, licensing models, and cost optimisation techniques.
• Skilled in navigating cross-functional collaboration, including coordination with Finance, Legal, HR, and Procurement teams.
• Comfortable working in a dynamic hybrid environment with the autonomy to drive outcomes across international teams / times zones, and vendor partners.
• Ideally CIPS / CPSM / ITIL certified.

Additional Information

Please contact me for an initial discussion and further details.

Thanks for reading.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

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