IT Support Specialist — Problem-Solver & Tech Fixer

Ecojob; Almada; On-site; EUR 9,000 - 12,000; Full time

Job summary

Ecojob in Almada, Portugal, is seeking an IT Support Specialist to provide hands-on technical help for computer systems, hardware, and software. The role is full-time with a starting salary of 1100$ per month and may require occasional on-site visits within the city.

You will install and configure systems, diagnose issues, maintain network connectivity, document resolutions, and collaborate with IT colleagues to resolve complex problems while ensuring accurate inventory of equipment and software

Qualifications

• Strong understanding of computer hardware, operating systems, networking, and software applications.
• Attention to detail and organizational skills.
• Ability to explain technical concepts to non-technical users.

Responsibilities

• Provide technical support and troubleshooting for computer systems, hardware, and software.
• Install and configure computer systems, peripherals, and software.
• Set up and maintain network connectivity for computers and devices.
• Diagnose and resolve technical issues reported by users.
• Collaborate with other IT professionals to resolve complex issues.
• Document all support tickets and resolutions in a timely manner.
• Maintain inventory of equipment and software licenses.

Skills

Troubleshooting

Networking

Hardware

Operating systems

Communication

Education

High school diploma or equivalent

Information Technology degree preferred

Job description

Ecojob in Almada, Portugal, is seeking an IT Support Specialist to provide hands-on technical help for computer systems, hardware, and software. The role is full-time with a starting salary of 1100$ per month and may require occasional on-site visits within the city.

You will install and configure systems, diagnose issues, maintain network connectivity, document resolutions, and collaborate with IT colleagues to resolve complex problems while ensuring accurate inventory of equipment and software