IT Operations Engineer – Production & DevOps

Decskill; Lisboa; Sur place; EUR 42 000 - 64 000; Plein temps

Résumé du poste

Decskill, part of the Astek Group, is growing in Lisbon with a team of experts delivering production and DevOps excellence. We are seeking an IT Operations Engineer – Production & DevOps to join our IT operations and production monitoring efforts, ensuring reliable service delivery.

You will work across production, infrastructure, security, and observability tools, integrating requirements into product backlogs and mentoring teams in Agile and DevOps practices.

Qualifications

• Minimum 2 years of professional IT experience.
• Experience with IT Infrastructure and Production Operations.
• Knowledge of IT Risk and Cybersecurity.
• Experience with production operation steering and service monitoring.
• Strong understanding of DevOps practices and Agile methodologies.
• Experience with modern monitoring and observability technologies such as ElasticSearch, Grafana, Prometheus, and Dynatrace.
• Knowledge of DevOps tools and CI/CD environments, including GitLab, Artifactory, Jenkins, SonarQube, Mattermost, and Ansible.
• Knowledge of container technologies such as Docker and Kubernetes.
• Ability to integrate production, infrastructure, security, and resilience requirements into technical solutions.

Responsabilités

• Act as a key IT Operations contributor across the project lifecycle, ensuring production requirements are considered from definition through deployment and operation.
• Contribute to the definition of technical solutions, integrating production, infrastructure, security, resilience, and monitoring requirements.
• Integrate infrastructure and operational requirements into Product Backlogs, including technical user stories for automation and obsolescence management.
• Support development and project teams in securing and accelerating project delivery.
• Implement technical user stories independently or coordinate the appropriate technical stakeholders.
• Promote the adoption of existing products and services that integrate production and security requirements.
• Advise project teams on technologies aligned with production needs.
• Anticipate compliance, architecture, security, delivery, and scalability requirements for proposed solutions.
• Promote application production best practices within project teams.
• Support and train team members in Agile and DevOps practices.

Connaissances

Coordination

Team motivation

Delegation

Analytical thinking

Technical communication

Customer focus

Adaptability

Stress management

Learning agility

English communication

Outils

ElasticSearch

Grafana

Prometheus

Dynatrace

GitLab

Artifactory

Jenkins

SonarQube

Mattermost

Ansible

Docker

Kubernetes

Description du poste

We are growing. And we are looking for talented people.

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

We are looking for an IT Operations Engineer – Production & DevOps!

Responsibilities:

• Act as a key IT Operations contributor throughout the project lifecycle, ensuring production requirements are considered from the definition of the solution through to deployment and operation.
• Contribute to the definition of technical solutions, integrating production, infrastructure, security, resilience, and monitoring requirements.
• Integrate infrastructure and operational requirements into Product Backlogs, including technical user stories related to industrialization, automation, and obsolescence management.
• Support development and project teams in securing and accelerating project delivery.
• Implement technical user stories independently or coordinate the appropriate technical stakeholders.
• Promote the adoption of existing products and services that integrate production and security requirements.
• Advise project teams on the adoption of technologies aligned with application and production needs.
• Anticipate compliance, architecture, security, delivery, and scalability requirements for proposed solutions.
• Promote application production best practices within project teams.
• Support and train team members in the use of tools and practices within Agile and DevOps environments.
• Provide the appropriate production expertise and services required by project teams.
• Facilitate the deployment of technical solutions across Production and non-Production environments.
• Ensure the usability and stability of technical environments, including backup/restore, data access, and performance.
• Conduct or coordinate security reviews and ensure traceability of access to infrastructure components.
• Identify operational blocking points related to flows, security, networks, and infrastructure, escalating issues and proposing action plans.
• Contribute to maintaining services in operational condition.
• Define and monitor service levels and production indicators.
• Implement monitoring and supervision of solutions deployed in production.
• Ensure that installation and operating documentation is up to date and properly validated.
• Ensure that backup and switchover plans are available and regularly tested.
• Provide support in the event of production incidents or issues affecting release versions.
• Contribute to the continuous improvement of production services through automation and performance improvements.
• Identify and share production best practices across teams and the wider organization.
• Participate actively in Agile and DevOps project meetings and collective decision-making, including complexity and risk assessments.

Requirements:

• Minimum 2 years of professional experience in IT.
• Experience with IT Infrastructure and Production Operations.
• Knowledge of IT Risk and Cybersecurity.
• Experience with production operation steering and service monitoring.
• Strong understanding of DevOps practices and Agile methodologies.
• Experience with modern monitoring and observability technologies such as ElasticSearch, Grafana, Prometheus, and Dynatrace.
• Knowledge of DevOps tools and CI/CD environments, including GitLab, Artifactory, Jenkins, SonarQube, Mattermost, and Ansible.
• Knowledge of container technologies such as Docker and Kubernetes.
• Ability to integrate production, infrastructure, security, and resilience requirements into technical solutions.
• Strong coordination and team motivation skills.
• Ability to delegate and coordinate technical activities.
• Systematic, critical, and logical thinking.
• Strong analytical and summarization skills.
• Ability to communicate and promote technical best practices within project teams.
• Customer-oriented mindset with a strong focus on service quality.
• Ability to manage stress and conflicts effectively.
• Strong listening and questioning skills.
• Ability to learn quickly and adapt to new technologies and methodologies.
• Ability to plan and prioritize workload effectively.
• Adaptability to changes and evolving technical environments.
• Commitment to following procedures, methodologies, and technical directives.
• French is a plus.

Languages:

• English is mandatory.
• French is a plus.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

Find with us the right opportunity to grow!

What you can expect from us:

• Long-term projects with national and international context
• Opportunities to grow technically and professionally
• A people-first culture, focused on transparency and trust
• Teams that value ownership, collaboration and stability.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.