IT business analyst in eCommerce

Siemens; Amadora; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid model

Home office budget

Health insurance

Learning platforms

Shuttle service

Job summary

Siemens иск ., Portugal Tech Hub, приглашает опытного бизнес-аналитика/solution architect для анализа требований и проектирования решений в области Guided Experience и eCommerce. Вы будете работать с Product Owners и техническими командами, определять критерии приемки и архитектуру решений.

Требуется опыт в Salesforce, APIs и интеграциях, знание Agile и умение работать в международной среде. Предлагается гибридная модель работы, обучение и поддержка сотрудников.

Qualifications

• Степень бакалавра в ИТ/информатике/бизнес-информационных систем или родственной области.
• Опыт анализа бизнеса, поставки решений, сопровождения приложений или разработки ПО.
• Знание Salesforce обязательно; сильные знания API, интеграций и баз данных.
• Понимание процессов eCommerce и ориентация на пользователя; работа в Agile (Scrum/SAFe).

Responsibilities

• Анализируйте требования бизнеса с Product Owners и стейкхолдерами.
• Оценивайте требования с точки зрения технической реализации и UX.
• Определяйте требования к решениям и критерии приемки; документация архитектуры.
• Координируйте реализацию и взаимодействие с партнерами и техническими сторонами.
• Поддерживайте тестирование, развёртывание и внедрение; обеспечьте эксплуатацию.

Skills

Salesforce

APIs

System integrations

Databases

eCommerce

Agile

Stakeholder mgmt

English

Business analysis

Problem solving

Education

Bachelor's degree

Tools

Salesforce

SQL

Job description

Описание

At Siemens, we build technology solutions to shape the world we live in. We transform industries and societies by combining the real and digital worlds. With over 300.000 of the world’s most forward-thinking minds and the power of a presence in more than 190 countries, we make a truly global impact. About Portugal Tech Hub We take on challenges to make life easier, safer, and more sustainable for us and generations to come.

Задачи

Analyze and refine business requirements together with Product Owners and stakeholders. Evaluate business and UX requirements from a technical and end‑user perspective, considering Guided Experience and eCommerce processes, and assess feasibility, impacts, and implementation efforts. Define solution requirements, acceptance criteria, and sustainable solution approaches. Coordinate implementation activities and collaborate with implementation partners and technical stakeholders. Define and document solution architecture concepts, interfaces, and technical specifications. Define technical acceptance criteria and validate implemented solutions. Support testing activities and ensure requirements are correctly implemented. Support deployments, handovers, and production readiness activities. Operate, monitor, and continuously improve the solution throughout its lifecycle. Ensure compliance with architectural, security, legal, and governance requirements. Support incident management, operational improvements, and service continuity activities. Act as the trusted technical partner of the Product Owner and ensure alignment between Business, Development, Testing, and Operations.

Требования

Bachelor's Degree in Computer Science, Engineering, Information Technology, Business Information Systems, or a related field. Experience in business analysis, solution delivery, application management, or software development projects. Salesforce knowledge is required for this role. Strong technical knowledge of APIs, system integrations, and databases is particularly important for understanding solution behavior, data flows, and technical dependencies. Knowledge of eCommerce processes and the ability to understand requirements from an end‑user perspective are important for shaping intuitive, user‑focused Guided Experience solutions. Experience working with solution enhancements, operational support, and continuous improvement activities. Familiarity with Agile methodologies such as Scrum and SAFe. Understanding of software development technologies, integrations, and enterprise application landscapes. Experience collaborating with implementation partners and service providers. Strong written and spoken English skills. Ability to work effectively in an international and multicultural environment. Strong communication and stakeholder management skills. Ability to bridge Business, Development, Testing, and Operations teams. Customer‑oriented and results‑driven mindset. Structured, analytical, and solution‑oriented way of working. Strong problem‑solving and decision‑making capabilities. Proactive ownership of solutions and continuous improvement initiatives. Ability to influence without direct authority. Strong collaboration and teamwork skills. Knowledge‑sharing mindset. Adaptability and willingness to learn and grow.

Условия

A key role in one of Siemens' major digital transformation initiatives. The opportunity to shape and improve solutions used by customers worldwide. Collaboration with experts across business, architecture, development, testing, and operations. Exposure to complex enterprise platforms and global business processes. A highly collaborative environment that values innovation, ownership, and continuous improvement. Opportunities for professional growth and long‑term career development within Siemens. Work in diverse teams where every idea matters and innovation grows through collaboration and trust.

• Hybrid model, flexible hours, and a home office budget - because balance fuels performance.
• Comprehensive health insurance, mental health support, and active sports communities to keep you feeling your best.
• Access world‑class learning platforms, mentoring, and continuous development opportunities.
• Contribute to sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service.