IT Business Analyst (French Speaker with VBA)

act digital; Lisboa; Híbrido; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

act digital is seeking an experienced IT Business Analyst to bridge business users, product owners, and technical teams for actuarial platforms. The role emphasizes operation, maintenance, and continuous improvement in an Agile environment.

This hybrid Lisbon position involves backlog management, writing user stories, coordinating with stakeholders, and supporting testing, documentation, and user support. French (C1) and English (B2+) are required to ensure effective collaboration with

Qualificações

• Experience as IT Business Analyst or similar role.
• Advanced Excel and VBA skills.
• Experience with application testing (non-regression and sanity).
• Knowledge of Python and cloud technologies.
• Experience in Agile environments and ITIL-based support.
• Strong analytical, communication, and stakeholder management skills.
• French (C1) and English (B2+) proficiency.

Responsabilidades

• Collaborate with Product Owner on backlog management and prioritization.
• Support and maintain business-critical actuarial applications and platforms.
• Gather, analyze, and clarify business and technical requirements for new features.
• Create and manage user stories with stakeholders and technical teams.
• Monitor project progress and communicate updates to users and teams.
• Contribute to testing activities including non-regression and sanity testing.
• Define and execute test cases to ensure quality and stability.
• Explain technical changes and maintenance to business users.
• Maintain operational documentation and knowledge bases.
• Provide technical and functional support and manage service requests.
• Monitor incidents and coordinate resolution with offshore teams.

Conhecimentos

IT Business Analyst

French (C1) mandatory

English (B2+) mandatory

Advanced Excel & VBA

Agile methodologies

ITIL knowledge

Analytical thinking

Stakeholder management

Autonomous & initiative

Team collaboration

Cloud technologies knowledge

Python knowledge

Ferramentas

Excel

VBA

Python

Cloud environments

Testing tools

Descrição da oferta de emprego

We are looking for an experienced IT Business Analyst to join a team responsible for supporting and evolving critical actuarial platforms and applications. You will act as a bridge between business users, product owners, and technical teams, ensuring the smooth operation, maintenance, and continuous improvement of applications while contributing to Agile delivery processes and user support activities.

Work Model: Hybrid (2-3 days per week in the office - Lisbon)

Key Responsibilities

• Collaborate with the Product Owner in backlog management and prioritization activities.
• Support and maintain business-critical actuarial applications and associated platforms.
• Gather, analyze, and clarify business and technical requirements for new features and enhancements.
• Create and manage user stories while coordinating activities with business stakeholders and technical teams.
• Monitor project progress and communicate updates to end users, functional teams, and technical stakeholders.
• Contribute to testing activities, including non-regression testing, sanity testing, and validation of platform changes.
• Define and execute test cases to ensure application quality and stability.
• Explain technical changes, maintenance activities, and security updates to business users.
• Maintain operational documentation, knowledge bases, and reference materials.
• Provide technical and functional support to users and ensure compliance with agreed service levels.
• Monitor incidents, coordinate resolution activities, and support maintenance requests.
• Work closely with offshore development teams and contribute to continuous improvement initiatives.

Required Skills & Experience

• Experience working as an IT Business Analyst or similar role.
• Advanced knowledge of Microsoft Excel and VBA.
• Experience with application testing, including non-regression and sanity testing.
• Knowledge of Python.
• Understanding of cloud technologies and cloud-based environments.
• Experience working within Agile methodologies.
• Practical knowledge of ITIL principles and support processes.
• Strong analytical and problem-solving skills.
• Experience supporting business-critical applications and managing user requests.
• Excellent communication and stakeholder management skills.
• Ability to work autonomously and take initiative.
• Strong teamwork and collaboration skills.
• Ability to adapt quickly and learn new technologies and business domains.
• French (C1) is mandatory.
• English (B2 or higher).

If you're passionate about application support, business analysis, and working closely with both business and technical teams to deliver reliable solutions, we’d love to hear from you.