Inside Sales

EXCNETWORKS PORTUGAL, UNIPESSOAL LDA; Lisboa; On-site; EUR 27,000 - 48,000; Full time

Job summary

Exclusive Networks Lisboa is seeking an Inside Sales professional to drive outbound sales and close new SMB opportunities in the cybersecurity and IT solutions space. You will be responsible for prospecting, qualifying leads, and managing the end-to-end sales process from initial contact to closing deals.

The role requires strong communication skills in English, experience with CRM/ERP systems (NetSuite a plus), and ability to collaborate with product and technical teams to meet commercial

Qualifications

• Experience in outbound sales and business development.
• Proven ability to prospect and close SMB opportunities.
• Strong written and verbal communication skills in English.
• Experience with CRM/ERP systems, NetSuite preferred.
• Excellent time management and organizational skills.

Responsibilities

• Outbound Prospecting: identify and contact decision-makers in SMBs via phone, email, and social media.
• Lead Qualification: assess fit and priority of prospects.
• Opportunity Management & Closing: present solutions and negotiate terms to close deals.
• Proposal Management: prepare quotations and maintain data accuracy in systems.
• Pipeline Management: keep sales pipeline updated and forecast accurately.
• Partner Support: provide timely, professional support to partners.
• Relationship Building: develop trusted relationships with partners.
• Cross-Functional Collaboration: coordinate with product and tech teams.
• Customer Support: serve as first point of contact for commercial inquiries.
• CRM Management: log all activities in NetSuite accurately.
• Internal Collaboration: align with sales, operations, and logistics.

Job description

Inside Sales Lisboa Full time

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization. Our best-in‑class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com. At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES

About the role As an Inside Sales, you will be responsible for identifying, generating, and closing new business opportunities through outbound prospecting. You will be part of the SMB team in Portugal, focused on selling IT solutions and services related to cybersecurity, networking, backup, and data center transformation. You will play a key role in closing business opportunities and achieving commercial targets.

• Outbound Prospecting: Identify, contact, and develop relationships with decision‑makers in SMB organizations through phone calls, emails, and social media.
• Lead Qualification: Analyze prospect information and assess their potential fit for our solutions.
• Opportunity Management & Closing: Present solutions, negotiate commercial terms, and secure successful business outcomes.
• Proposal Management: Prepare and send quotations while ensuring data accuracy within CRM and ERP systems (NetSuite).
• Pipeline Management: Maintain an up‑to‑date sales pipeline, particularly during the absence of the Sales Representative, ensuring accurate forecasting through CRM, Microsoft Office, partner portals, and internal systems.
• Partner Support: Deliver efficient and professional service to partners, ensuring quick response times and accurate information.
• Relationship Building: Establish and maintain trusted relationships with partners.
• Cross‑Functional Collaboration: Work closely with product specialists and technical teams to gather relevant information and coordinate communications with partners alongside the assigned Sales Representative.
• Customer Support: Act as the first point of contact for commercial inquiries and requests.
• CRM Management: Keep all sales activities and customer interactions accurately updated in NetSuite.
• Internal Collaboration: Partner with sales, operations, and logistics teams to ensure efficient business processes and workflow execution.

QUALIFICATIONS AND EXPERIENCE

• Previous experience in outbound sales, business development, or account management within the technology, IT, or cybersecurity sectors.
• Proven ability in cold prospecting and closing sales opportunities within the SMB segment.
• Experience using CRM and ERP systems (NetSuite experience is a plus).
• Strong organizational and time management skills.
• Excellent communication and negotiation abilities.
• Professional proficiency in English; additional European languages are considered an advantage.

WHO ARE EXCLUSIVE NETWORKS?

Why work for us We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.

Our people make all the difference in our success.