Industrial IT Helpdesk: Cybersecurity & OT Asset Specialist

Neotalent Conclusion; Aveiro; Remote; EUR 27,000 - 42,000; Full time

Benefits offered by this job

Remote work option

Training & certifications

Job summary

Neotalent Conclusion is seeking an Industrial IT Helpdesk to join our teams in a challenging manufacturing environment, supporting cybersecurity measures across production systems and industrial assets.

The role focuses on OT asset management, remote access governance, technical documentation, and coordination with shopfloor teams to ensure secure, reliable operations. Strong English communication and OT/IT cybersecurity knowledge are preferred.

Qualifications

• Knowledgeable in Industrial Automation and manufacturing environments.
• Familiar with PLCs, HMIs, industrial PCs and shopfloor technologies.
• Proficient in identifying and managing asset information such as IP addresses, MAC addresses, and network configurations.
• Experienced with TCP/IP, VLANs, and network addressing.
• Comfortable with written English communication.
• Familiar with OT environments, Industrial IT, and industrial cybersecurity principles.
• Knowledgeable in asset inventory management, CMDB processes, and technology governance.
• Strong communicator with the ability to coordinate activities across multiple teams.

Responsibilities

• Support cybersecurity initiatives in OT and industrial production environments.
• Manage inventories of PLCs, HMIs, industrial PCs, and network-connected equipment.
• Coordinate and support the deployment of secure remote access solutions for shopfloor systems.
• Perform technical activities such as equipment registration, hostname standardization, backups, and disk cloning.
• Update and maintain technical documentation related to industrial systems and IT/OT assets.
• Plan and coordinate interventions with production, quality, logistics, maintenance, infrastructure, and security teams.
• Assist in the validation, approval, and lifecycle management of industrial technology assets.

Skills

Industrial automation

Networking basics

OT environments

Asset inventory management

English documentation

Job description

Neotalent Conclusion is seeking an Industrial IT Helpdesk to join our teams in a challenging manufacturing environment, supporting cybersecurity measures across production systems and industrial assets.

The role focuses on OT asset management, remote access governance, technical documentation, and coordination with shopfloor teams to ensure secure, reliable operations. Strong English communication and OT/IT cybersecurity knowledge are preferred.