I2C Collections Specialist

Webasto SE; Lisboa; Remote; EUR 27,000 - 31,000; Full time

Job summary

Webasto SE in Lisbon is seeking an Accounts Receivable professional to manage customer accounts, monitor overdue payments, and resolve invoice disputes. You will work with Sales, SCM, and Local Finance to ensure accurate posting and reconciliation in the ERP system, supporting month-end close and process improvements.

The role requires 3–5 years in collections or AR, strong Excel and SAP skills, and excellent communication in English.

Qualifications

• Degree in Accounting, Management, Finance, or a related field.
• 3–5 years of experience in Collections, Accounts Receivable, O2C, or Customer Financial Services (preferably in a Shared Service environment).
• Strong MS Office skills, particularly Excel.
• Experience with SAP R3 or S/4Hana.
• Fluency in English (written and spoken); additional languages are a plus.
• Excellent communication, negotiation, and problem-solving skills.
• Highly organized, resilient, detail oriented, and able to take ownership of tasks.
• Ability to work effectively under pressure while managing multiple deadlines and priorities.

Responsibilities

• Manage a portfolio of customer accounts and perform daily collection activities.
• Monitor overdue invoices and carry out structured follow-ups to secure timely payments.
• Communicate with customers to align on payment date.
• Investigate and resolve disputes related to invoices, credit notes, and payment discrepancies.
• Collaborate closely with Sales, SCM and Local Finance to resolve invoice disputes and support clean account reconciliation.
• Ensure accurate posting and reconciliation of customer payments in the ERP system.
• Collaborate with the Cash Application team to resolve outstanding issues.
• Perform month-end closing activities related to accounts receivable.
• Contribute to continuous improvement initiatives within the I2C processes at the SSC.
• Lead aging meetings with stakeholders and provide regular status to stakeholders.
• Maintain and Update DeskTop Procedures

Skills

Excel

English, Fluent

Communication

Organized / Detail-oriented

Education

Accounting/Finance degree

Tools

SAP R3

SAP S/4Hana

Job description

Make individual mobility more enjoyable and sustainable by advancing technology and people - As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the transformation of the industry through expertise and forward-thinking solutions. Our goal is to make mobility a full sensory experience, working toward more comfort, wind in your hair, the perfect temperature in any season, and driving with a clear conscience - for a safe and sustainable future. We bring joy to mobility - are you in?

Responsibilities:

• Manage a portfolio of customer accounts and perform daily collection activities
• Monitor overdue invoices and carry out structured follow-ups to secure timely payments
• Communicate with customers to align on payment date
• Investigate and resolve disputes related to invoices, credit notes, and payment discrepancies
• Collaborate closely with stakeholders such as Sales, SCM and Local Finance to resolve invoice disputes and support clean account reconciliation
• Ensure accurate posting and reconciliation of customer payments in the ERP system
• Collaborate with the Cash Application team to resolve outstanding issues
• Perform month-end closing activities related to accounts receivable
• Contribute to continuous improvement initiatives within the I2C processes at the SSC
• Lead aging meetings with stakeholders and provide regular status to stakeholders
• Mantain and Update DeskTop Procedures

Requirements:

• Degree in Accounting, Management, Finance, or a related field.
• 3-5 years of previous experience in Collections, Accounts Receivable, O2C, or Customer Financial Services (preferably in a Shared Service environment).
• Strong MS Office skills, particularly Excel;
• Experience with SAP R3 or S/4Hana
• Fluency in English (written and spoken); additional languages are a plus
• Excellent communication, negotiation, and problem-solving skills
• Highly organized, resilient, detail oriented, and able to take ownership of tasks.
• Ability to work effectively under pressure while managing multiple deadlines and priorities.

Salary Range: 27k - 31K Annual

Become a part of our company: Additional information and the opportunity to apply online can be found at www.webasto.com/career

The Webasto Group is one of the 100 largest suppliers to the automotive industry. With our innovative sliding and panoramic sunroofs, convertible roofs, and groundbreaking heating, cooling, battery, and charging systems, we constantly create added value for the mobility sector. And above all, we have a particularly strong sense of team spirit - because the "We" in Webasto is your special plus.