I2C Collections Specialist: Drive Cash Flow & Disputes

Webasto SE; Lisboa; Remote; EUR 27,000 - 31,000; Full time

Job summary

Webasto SE in Lisbon is seeking an Accounts Receivable professional to manage customer accounts, monitor overdue payments, and resolve invoice disputes. You will work with Sales, SCM, and Local Finance to ensure accurate posting and reconciliation in the ERP system, supporting month-end close and process improvements.

The role requires 3–5 years in collections or AR, strong Excel and SAP skills, and excellent communication in English.

Qualifications

• Degree in Accounting, Management, Finance, or a related field.
• 3–5 years of experience in Collections, Accounts Receivable, O2C, or Customer Financial Services (preferably in a Shared Service environment).
• Strong MS Office skills, particularly Excel.
• Experience with SAP R3 or S/4Hana.
• Fluency in English (written and spoken); additional languages are a plus.
• Excellent communication, negotiation, and problem-solving skills.
• Highly organized, resilient, detail oriented, and able to take ownership of tasks.
• Ability to work effectively under pressure while managing multiple deadlines and priorities.

Responsibilities

• Manage a portfolio of customer accounts and perform daily collection activities.
• Monitor overdue invoices and carry out structured follow-ups to secure timely payments.
• Communicate with customers to align on payment date.
• Investigate and resolve disputes related to invoices, credit notes, and payment discrepancies.
• Collaborate closely with Sales, SCM and Local Finance to resolve invoice disputes and support clean account reconciliation.
• Ensure accurate posting and reconciliation of customer payments in the ERP system.
• Collaborate with the Cash Application team to resolve outstanding issues.
• Perform month-end closing activities related to accounts receivable.
• Contribute to continuous improvement initiatives within the I2C processes at the SSC.
• Lead aging meetings with stakeholders and provide regular status to stakeholders.
• Maintain and Update DeskTop Procedures

Skills

Excel

English, Fluent

Communication

Organized / Detail-oriented

Education

Accounting/Finance degree

Tools

SAP R3

SAP S/4Hana

Job description

Webasto SE in Lisbon is seeking an Accounts Receivable professional to manage customer accounts, monitor overdue payments, and resolve invoice disputes. You will work with Sales, SCM, and Local Finance to ensure accurate posting and reconciliation in the ERP system, supporting month-end close and process improvements.

The role requires 3–5 years in collections or AR, strong Excel and SAP skills, and excellent communication in English.