Hybrid IT Support Analyst | Service Desk & Windows Expert

We Are META; Lisboa; Híbrido; EUR 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome kit

Career progression

Health insurance

Coverflex meal card

Other protocols and discounts

Resumo da oferta

We Are META seeks a Support Analyst to deliver IT User Support, Service Desk, and Workplace Infrastructure management. The role emphasizes Windows OS, Active Directory, and Microsoft 365 expertise, with macOS troubleshooting and SCCM/MDM familiarity. The position supports a hybrid work model from Lisbon, Portugal.

Fluency in English is required (B2), with French a strong plus. The company offers a welcoming network of national and international partners, career coaching, and health benefits to

Qualificações

• 4+ years of experience as a Support Analyst, providing IT User Support, Service Desk, or Workplace Infrastructure management in a corporate environment.

Responsabilidades

• Not explicitly listed in the ad.

Conhecimentos

Windows OS

Active Directory

Microsoft 365

macOS

PowerShell

PC hardware

Networking (TCP/IP, DNS, DHCP, VPNs)

ITIL (Incident/Problem/Change)

SLA-driven service

English fluency (B2)

French language

Hybrid work readiness

Ferramentas

SCCM

MDM

Descrição da oferta de emprego

We Are META seeks a Support Analyst to deliver IT User Support, Service Desk, and Workplace Infrastructure management. The role emphasizes Windows OS, Active Directory, and Microsoft 365 expertise, with macOS troubleshooting and SCCM/MDM familiarity. The position supports a hybrid work model from Lisbon, Portugal.

Fluency in English is required (B2), with French a strong plus. The company offers a welcoming network of national and international partners, career coaching, and health benefits to