Hybrid Full-Service Backoffice Specialist

Michael Page; Santarém; Híbrido; EUR 30 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Ongoing training and development

Multicultural team

Resumo da oferta

Schmitz Cargobull is seeking a Full Service Backoffice Specialist in Santarém. This hybrid role offers international exposure and clear career growth within a leading multinational.

You will review workshop repair cases, manage fleet contracts, and coordinate cross-functional communication to ensure smooth service delivery. Ideal candidates have vocational training in mechanics, strong MS Office skills, and fluent English; German is a plus.

Qualificações

• Vocational training or equivalent in mechanics or a related technical field.
• Strong MS Office skills and ability to navigate internal systems.
• Fluent English is mandatory for daily communication.
• German language skills are a plus for cross-border interactions.
• Experience in trailer, trucking, automotive, or spare parts sectors is advantageous.

Responsabilidades

• Reviewing and processing Full Service workshop repair cases across product categories, including trailers, tyres and cooling units.
• Managing Full Service fleet contracts, ensuring compliance with contractual terms.
• Processing and validating cost re-invoicing in accordance with contract conditions.
• Coordinating communication between customers, suppliers and internal stakeholders.
• Maintaining accurate records and updating information within internal systems.
• Supporting customers, suppliers and colleagues with operational and contractual queries related to Full Service activities.
• Assisting with contract activations, renewals and extensions when required.
• Preparing and monitoring reports on completed cases and service activities.

Conhecimentos

MS Office

English fluency

German beneficial

Analytical

Communication

Stakeholder management

Customer focus

Problem solving

Attention to detail

Team collaboration

Formação académica

Vocational training in Mechanics

Descrição da oferta de emprego

Schmitz Cargobull is seeking a Full Service Backoffice Specialist in Santarém. This hybrid role offers international exposure and clear career growth within a leading multinational.

You will review workshop repair cases, manage fleet contracts, and coordinate cross-functional communication to ensure smooth service delivery. Ideal candidates have vocational training in mechanics, strong MS Office skills, and fluent English; German is a plus.