HSO International - Microsoft D365 Project Manager

HSO; Lisboa; Hybrid; EUR 55,000 - 90,000; Full time

Job summary

HSO International is seeking a Project Manager to lead the delivery of defined projects within a broad transformation program. You will own scope, schedule, quality, readiness, and customer adoption, driving execution excellence and day-to-day delivery leadership across cross-functional teams.

You will focus on detailed planning, dependency management, testing readiness, risk handling, and governance, with opportunities to progress to senior roles.

Qualifications

• 3–5+ years delivering ERP, data, or digital transformation projects.
• Must have exposure to Dynamics 365 ERP or comparable enterprise platforms.
• Experience in complex, multi-team environments.
• Strong planning, backlog management, testing prep, and RAID.
• Familiar with structured delivery frameworks and governance models.
• Ability to manage delays and downstream impacts; proactive problem solving.

Responsibilities

• Own day-to-day delivery of assigned projects or complex program workstreams, ensuring scope, plan, dependencies, and customer readiness remain aligned
• Participate in pre-sales and mobilization by shaping delivery plans, budgets, governance models, and risk assumptions that are executable in practice
• Contribute to and co-author Statements of Work (SOW), with specific accountability for assumptions, risks, delivery economics, team structures, phase entry/exit criteria, and change control
• Build and maintain integrated delivery plans that align architecture, build, testing, integrations, and customer activities
• Coordinate cross-functional delivery across architects, developers, functional consultants, testers, integration teams, and customer SMEs
• Monitor requirements gathering and setting acceptance criteria, ensure backlog items are sized, prioritized, and ready for build
• Drive testing readiness, including test planning, data availability, environment coordination, defect management, and go-live preparation
• Maintain strong RAID discipline, proactively identifying risks, issues, dependencies, and downstream impacts
• Identify scope gaps early and initiate structured change-control discussions when required
• Run governance forums that drive real decisions, including steering committees, risk reviews, and change control boards
• Communicate clear, factual status and risk updates to customers, senior project managers, and program leadership
• Partner with customers to strengthen their ability to participate effectively in requirements, testing, data readiness, and decision-making
• Contribute to continuous improvement of HSO’s Standard Working Practices (SWP) and delivery quality culture
• Depending on seniority and complexity of an assigned project, you will work under the guidance and direction of a Senior Project Manager or Program Manager.

Skills

Project management

ERP

Dynamics 365 ERP

Stakeholder management

Planning & scheduling

Risk management

DevOps tools

Execution focus

Tools

DevOps tools

Job description

HSO International – Project Manager

Position

Project Manager

Department

Program Services

Visa Sponsorship

You must have legal working rights in your country of residence within the EMEA region. Sponsorship and relocation only available within the Netherlands

Type of work

Remote or Hybrid, depending on location

International travel is required depending on program needs. Minimun 35% travelling

About The Role

The Project Manager at HSO is accountable for the successful delivery of a defined project or major workstream within a broader transformation program. This role owns delivery outcomes within clear boundaries: scope, schedule, quality, readiness, and customer adoption for their project.

In this role, your primary focus is on driving execution excellence. You spend most of your time on detailed planning, sequencing, dependency management, readiness control (testing, data, cutover), issue resolution, and day-to-day delivery leadership. You optimize outcomes within given constraints and ensure that delivery reality is visible early.

If you want a role where you own the execution layer of large or complex global programs and make a direct impact on delivery success, this is it.

Leading Microsoft Partner

HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals and a worldwide presence, we deliver successful implementations across industries globally.

HSO International

At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact.

Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/

Key Responsibilities

• Own day-to-day delivery of assigned projects or complex program workstreams, ensuring scope, plan, dependencies, and customer readiness remain aligned
• Participate in pre-sales and mobilization by shaping delivery plans, budgets, governance models, and risk assumptions that are executable in practice
• Contribute to and co-author Statements of Work (SOW), with specific accountability for assumptions, risks, delivery economics, team structures, phase entry/exit criteria, and change control
• Build and maintain integrated delivery plans that align architecture, build, testing, integrations, and customer activities
• Coordinate cross-functional delivery across architects, developers, functional consultants, testers, integration teams, and customer SMEs
• Monitor requirements gathering and setting acceptance criteria, ensure backlog items are sized, prioritized, and ready for build
• Drive testing readiness, including test planning, data availability, environment coordination, defect management, and go-live preparation
• Maintain strong RAID discipline, proactively identifying risks, issues, dependencies, and downstream impacts
• Identify scope gaps early and initiate structured change-control discussions when required
• Run governance forums that drive real decisions, including steering committees, risk reviews, and change control boards
• Communicate clear, factual status and risk updates to customers, senior project managers, and program leadership
• Partner with customers to strengthen their ability to participate effectively in requirements, testing, data readiness, and decision-making
• Contribute to continuous improvement of HSO’s Standard Working Practices (SWP) and delivery quality culture
• Depending on seniority and complexity of an assigned project, you will work under the guidance and direction of a Senior Project Manager or Program Manager.

Requirements

• 3–5+ year’s experience delivering ERP, Data, or digital transformation projects
• Must exposure to Dynamics 365 ERP experience or comparable enterprise platforms
• Experience in complex, multi-team or multi-stakeholder environments
• Strong grounding in planning, backlog management, requirements clarification, testing preparation, and RAID (Risks, Actions, Issues, and Decisions)
• Experience working within structured delivery frameworks and governance models
• Ability to see and manage task-level delays and manage their downstream impacts
• Ability to simplify complexity and drive clarity in pressured environments
• Experience using DevOps or similar delivery management tools.
• Hands-on, structured, and proactive approach to execution and problem solving.
• Confidence to escalade issues factually and early
• Influence without authority; create clarity and accountability through facts, options, and trade-offs
• Structured approach to risk management, ambiguity, and scenario-based decision-making
• Awareness of delivery economics and commercial impact
• Ability to balance scope, quality, time, and cost without false certainty
• International travel required depending on program needs. Minimun 35% travelling

Benefits

Why should you choose HSO International?

Development and growth

You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator, who perceives your motivations, talents, and ambitions.

Career Path for this role

HSO Offers a Clear, Capability-based Progression For Delivery Professionals

Project Coordinator / PMO → Project Manager → Senior Project Manager → Program Manager.

Project Managers grow by mastering execution discipline, customer leadership, and cross-team coordination within global transformation programs.

Fun and success

You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other.

International project exposure

Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration.

Freedom and responsibility

You have the freedom and flexibility to organize your workdays, but especially to shape your own career.

Take the next step!

Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!