HR Admin & Facilities

TDCX; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Attractive remuneration

Medical insurance

Social security coverage

World-class workplaces

Learning & development plans

Flexible working arrangements

Job summary

TDCX is seeking an HR Administrator in Lisbon to manage employee records, support onboarding, and perform clerical HR tasks as part of a global CX organization.

The role focuses on maintaining accurate personnel files, handling data entries, and delivering reliable administrative support across Employee Relations and HR operations in a dynamic, multinational environment.

Qualifications

• Diploma or higher required in HR, Social Sciences, Economics or Business Administration
• Bachelor-level education preferred
• Postgraduate qualification valued

Responsibilities

• Review, update and maintain employee personal files
• Assist in HR clerical and data entry tasks
• Assist in onboarding and maintaining staff records
• Provide administrative support in Employee Relations and HR operations
• Support process improvements and ensure quality management compliance

Skills

Organizational skills

Communication skills

Microsoft Office

Analytical skills

English proficiency

Education

Diploma

Advanced/Higher/Graduate Diploma

Bachelor's Degree

Post Graduate Diploma

Professional Degree

Master's Degree in HR or related field

Tools

Microsoft Office

Job description

Enable your future!
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Enable your future

Enable your future!
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Reviews, updates and maintain proper filing of employees personal file.
• To assist in general HR clerical and data entry functions.
• To assist in opening and maintaining employee personal files.
• Provide administrative support in Employee Relations matters, HR operational matters and appraisal process.
• Continue to improve the current process and provide excellent customer service to our employees
• Support onboarding processes and ensure first day office checklist is performed
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Human Resources, Social Sciences, Economics or Business Administration or equivalent.
• Preferable with 2 years of working experience in the related field is required for this position.
• Strong organization and planning skills and ability to manage multiple priorities simultaneously with a robust sense of accountability, sound judgment, and dependability.
• Excellent computer skills with proficiency in Microsoft Suite (Word, Outlook, PowerPoint and Excel).
• Strong analytical skills, hardworking and good initiative.
• Excellent interpersonal and presentation skills.
• Excellent verbal and written communication skills in English and the language of supporting market

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.