Housekeeping Supervisor - ME Lisbon

Meliá Hotels International; Lisboa; Presencial; EUR 26 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

My MeliáRewards

My MeliáBenefits

Resumo da oferta

ME Lisbon, a luxury hotel in the heart of the city, is seeking a Housekeeping Supervisor to uphold the hotel’s highest standards of cleanliness, presentation, and comfort. You will lead a team, coordinate daily operations, and ensure guest experiences meet expectations across rooms and public areas.

The role requires 2+ years in supervision within luxury hospitality, fluent Portuguese and English, and flexibility to work weekends and holidays.

Qualificações

• Minimum 2 years in a supervisory role within Housekeeping or luxury hospitality.
• Strong leadership skills with a keen eye for detail and quality.
• Proficiency in Portuguese and English; additional languages are a plus.
• Ability to work flexible schedules, including weekends and holidays.

Responsabilidades

• Plan, organize, and supervise daily housekeeping operations to ensure efficiency and excellence.
• Coordinate and lead the housekeeping team, promoting motivation, accountability, and high performance.
• Ensure rooms and public areas meet cleanliness, hygiene, and presentation standards at all times.
• Conduct regular inspections and address any quality issues promptly.
• Manage guest requests and feedback professionally, ensuring timely resolution.
• Ensure compliance with health, safety, and hygiene regulations.
• Collaborate closely with Front Office and other departments to optimize the guest experience.

Conhecimentos

Leadership

Attention to detail

Portuguese

English

Descrição da oferta de emprego

“The world is yours with Meliá”

“The world is yours with Meliá” Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

ME Lisbon is a luxury hotel located in the heart of the city, renowned for its modern design, vibrant lifestyle, and excellent service. We create unique and memorable experiences for both business and leisure travelers, and we are now looking for someone eager to join this dynamic energy.

Mission:

As Housekeeping Supervisor, you will ensure that cleanliness, presentation, and comfort across the hotel meet ME Lisbon’s highest luxury standards. You will lead by example, supporting your team and guaranteeing an exceptional environment for both guests and colleagues.

What will you have to do?

• Plan, organize, and supervise daily housekeeping operations to ensure efficiency and excellence.
• Coordinate and lead the housekeeping team, promoting motivation, accountability, and high performance.
• Ensure rooms and public areas meet cleanliness, hygiene, and presentation standards at all times.
• Conduct regular inspections and address any quality issues promptly.
• Manage guest requests and feedback professionally, ensuring timely resolution.
• Ensure compliance with health, safety, and hygiene regulations.
• Collaborate closely with Front Office and other departments to optimize the guest experience.

What are we looking for?

• Minimum 2 years of experience in a supervisory role within Housekeeping, preferably in luxury hospitality.
• Strong leadership skills with a keen eye for detail and quality.
• Proficiency in Portuguese and English; additional languages are a plus.
• Solid knowledge of cleaning standards, procedures, and hygiene regulations.
• Ability to work flexible schedules, including weekends and holidays.

At Meliá we are all VIP

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.