General Manager - ME Lisbon (Portugal)

Melia Hotels International S.A.(Meliá); Lisboa; Presencial; EUR 120 000 - 180 000; Tempo integral

Resumo da oferta

ME Lisbon, a flagship property of Meliá Hotels International, seeks an exceptional General Manager to lead the resort's luxury hospitality strategy. You will oversee operations, guest experience, and financial performance, shaping the hotel's position in Lisbon's premium market.

The role requires a proven track record in managing large, diverse teams within international settings, with strong F&B focus and commercial acumen. Fluency in Portuguese and English is required, with Spanish a plus.

Qualificações

• Experience as a General Manager in luxury hospitality.
• Proven ability to lead complex hotel operations and multidisciplinary teams.
• Strong financial management, budgeting, forecasting, and profitability skills.

Responsabilidades

• Lead overall hotel strategy across operations, guest experience and commercial performance.
• Position ME Lisbon as a benchmark in luxury lifestyle, boosting visibility and business results.
• Develop and execute the hotel's strategic plan in line with brand standards and corporate goals.
• Build and inspire a high-performing, guest-centric team with a culture of excellence.
• Ensure top quality standards across rooms, F&B, events, wellness and entertainment.
• Drive profitability through efficient resource management and revenue optimization.
• Monitor financial performance and pursue GOP, EBITDA and guest satisfaction targets.
• Strengthen relationships with ownership, partners, authorities and stakeholders.
• Lead commercial and marketing strategies with corporate and local teams to reinforce market position.
• Ensure compliance with all legal, safety, sustainability and governance requirements.

Conhecimentos

Leadership

Strategic planning

Financial acumen

Stakeholder management

Guest experience

Multi-cultural teams

F&B focus

Portuguese language

English language

Descrição da oferta de emprego

Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It's knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family.

It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step.

Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá?

About ME Lisbon

ME Lisbon is set to become one of the flagship properties of ME by Meliá in Europe, located in the heart of Lisbon, one of the continent's most vibrant and sought-after capitals. The hotel will offer a contemporary luxury experience that blends design, gastronomy, culture, entertainment, and authentic local experiences, establishing itself as a landmark destination for both international travelers and the city's social scene.

As General Manager, you will have the opportunity to lead one of the company's most strategic assets, ensuring an exceptional guest experience and positioning the hotel as one of Lisbon's leading luxury lifestyle destinations.

Key Responsibilities

As General Manager, you will be responsible for:

• Leading the overall hotel strategy, ensuring the achievement of operational, commercial, financial, and guest experience objectives.
• Positioning ME Lisbon as a benchmark in the luxury lifestyle segment, maximizing its visibility, reputation, and business performance.
• Developing and executing the hotel's strategic plan, ensuring alignment with ME by Meliá brand standards and corporate objectives.
• Building, inspiring, and leading a high-performing team, fostering a culture of excellence, innovation, collaboration, and guest-centricity.
• Ensuring the highest standards of quality across all hotel operations, including rooms, food & beverage, events, wellness, and entertainment experiences.
• Driving profitability through effective resource management, cost optimization, and revenue maximization.
• Monitoring financial performance, identifying opportunities for improvement, and ensuring the achievement of GOP, EBITDA, and guest satisfaction targets.
• Strengthening relationships with ownership, strategic partners, local authorities, and key stakeholders.
• Leading commercial and marketing strategies in collaboration with corporate and local teams to reinforce the hotel's positioning within the market.
• Ensuring full compliance with all legal, safety, sustainability, and corporate governance requirements.

What We Are Looking For?

We are seeking an exceptional hospitality leader with:

• Proven experience as a General Manager in luxury, lifestyle, or premium hospitality environments, ideally with a strong focus on Food & Beverage and guest experiences.
• A solid track record of leading complex hotel operations and multidisciplinary teams within international environments.
• Previous experience in repositioning projects, or major property transformations is highly desirable.
• Strong financial acumen and experience managing budgets, forecasting, revenue performance, and profitability.
• Demonstrated success in leading large teams, developing talent, and building high-performance cultures.
• A strategic mindset combined with strong execution capabilities and attention to detail.
• Excellent communication, negotiation, and stakeholder management skills.
• Deep knowledge of the luxury and lifestyle hospitality segments, as well as current industry trends.
• The ability to act as a brand ambassador and represent the hotel both internally and externally.
• Fluency in Portuguese and English is required. Spanish language skills will be considered a strong advantage.

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .

Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is " Towards a sustainable future, from a responsible present ". Thanks to al our collaborators, we make it possible.

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