Hospitality Pro: Food & Beverage Server

Hilton; Vila Nova de Gaia; On-site; EUR 12,000 - 18,000; Full time

Job summary

Hilton Porto is seeking a Food & Beverage Waiter to deliver high-quality service that upholds the Hilton brand. You will engage guests with warmth, learn menu details, and ensure accurate order taking and timely delivery.

In this role you will maintain impeccable grooming, communicate clearly in Portuguese and English, and collaborate with the team to create memorable dining experiences for every guest while upholding safety and sanitation standards.

Qualifications

• Fluency in Portuguese and English.
• Positive attitude and strong communication.
• Commitment to delivering high levels of customer service.
• Excellent grooming and presentation standards.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special.
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence.
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Skills

Positive attitude

Strong communication skills

Customer service

Grooming standards

Flexibility

Teamwork

Fluency in Portuguese and English

Job description

Hilton Porto is seeking a Food & Beverage Waiter to deliver high-quality service that upholds the Hilton brand. You will engage guests with warmth, learn menu details, and ensure accurate order taking and timely delivery.

In this role you will maintain impeccable grooming, communicate clearly in Portuguese and English, and collaborate with the team to create memorable dining experiences for every guest while upholding safety and sanitation standards.