Food & Beverage Waiter/Waitress

Hilton; Vila Nova de Gaia; On-site; EUR 12,000 - 18,000; Full time

Job summary

Hilton Porto is seeking a Food & Beverage Waiter to deliver high-quality service that upholds the Hilton brand. You will engage guests with warmth, learn menu details, and ensure accurate order taking and timely delivery.

In this role you will maintain impeccable grooming, communicate clearly in Portuguese and English, and collaborate with the team to create memorable dining experiences for every guest while upholding safety and sanitation standards.

Qualifications

• Fluency in Portuguese and English.
• Positive attitude and strong communication.
• Commitment to delivering high levels of customer service.
• Excellent grooming and presentation standards.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special.
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence.
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Skills

Positive attitude

Strong communication skills

Customer service

Grooming standards

Flexibility

Teamwork

Fluency in Portuguese and English

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Waiter/(ess), you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Job Description

We are looking for a Food & Beverage Waiter to provide high quality service and uphold the Hilton brand standards.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Qualifications

What It Takes to Make the Stay

Skills

• Positive attitude
• Strong communication skills
• Commitment to delivering high levels of customer service
• Excellent grooming and presentation standards
• Flexibility to respond to a variety of work situations
• Ability to work independently as well as part of a team
• Fluency in Portuguese and English

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay we’re a great place to work.