Waiter/Waitress Assistant 705 O'Porto Hotel

Seven O Five; Porto; Vor Ort; EUR 11.000 - 15.000; Vollzeit

Zusammenfassung

Seven O Five invites applications for a Restaurant Service professional to join the Porto hotel's expanding team. You will help deliver excellence, authenticity, and attentive service to guests from first welcome to last goodbye.

Responsibilities include setting up dining areas, preparing service stations, welcoming guests, presenting menus, clearing and resetting tables, maintaining hygiene, and supporting stock control. Strong communication and teamwork are essential.

Qualifikationen

• Professional qualification in Restaurant Service or equivalent.
• Proficiency in food and beverage management and restaurant-related software applications.
• Good knowledge of hotel food and beverage operations and customer service.

Aufgaben

• Set up service equipment and dining areas, check stock and ensure proper conditions.
• Prepare dining areas and tables for meals, service stations and trolleys.
• Welcome guests, present the menu, and explain dishes and beverages.
• Clear and reset tables after each guest, collect utensils, and reset for the next service.
• Maintain hygiene of utensils and equipment per health and safety standards.
• Assist with stock control and report shortages.

Kenntnisse

Food & beverage management

Customer service

Communication skills

Teamwork

Planning & organisation

Restaurant software

Ausbildung

Professional qualification in Restaurant Service or equivalent

Jobbeschreibung

Something special was born in the heart of Porto — and we want to continue building it with you.

Located next to Super Bock Arena, the 4-star 705 O’Porto Hotel has opened its doors, bringing with it a new concept of hospitality: excellence, authenticity, and a level of service that can be felt from the very first to the very last moment of every stay.

As the hotel enters a phase of consolidation and operational growth, this is a unique opportunity to join a young and expanding project — helping to strengthen a team, a culture, and an identity that are already beginning to make their mark on Porto’s hospitality scene. We are looking for someone passionate about the art of hospitality, with a keen eye for detail and a desire to make their mark.

WHY JOIN US?

• The opportunity to join the team of a leading hotel, already fully operational in Porto;
• A growing project offering genuine opportunities for professional development;
• A team that values professionalism, a close-knit working environment, and a spirit of mutual support;
• The opportunity to contribute every day to the consolidation of the highest standards of excellence.

WHAT YOU WILL DO

• Set up service equipment and decorative elements, checking stock levels and ensuring the proper condition and use of the facilities, equipment, and utensils;
• Prepare dining areas and set tables for different meals, as well as trays, service trolleys, and tables required for service;
• Prepare service stations, including bread, butter and other spreads, containers with seasonings, condiments, and other items;
• Welcome and serve guests, present the menu, and explain the different dishes and beverages available;
• Clear and reset tables after each guest, collecting used utensils and preparing the table for the next service;
• Collect table linen, napkins, and other textiles and send them to the laundry;
• Maintain the beverages intended for daily consumption within the section and replenish stock as required;
• Keep the dining area tidy and ensure the appropriate transportation and storage of food and beverages displayed for sale;
• Clean, organise, and maintain the hygiene of regularly used utensils and equipment, in accordance with applicable health and safety standards;
• Assist with stock control and report shortages to the supervisor;
• Submit maintenance requests whenever equipment or facilities require repair;
• Assist with inventories and the counting of utensils and regularly used equipment;
• Refer any guest complaints to the Restaurant Supervisor.

WHAT WE ARE LOOKING FOR

• Professional qualification in Restaurant Service or equivalent;
• Proficiency in food and beverage management and restaurant-related software applications;
• Good knowledge of hotel food and beverage operations and customer service;
• Good knowledge of culinary specialities and wines;
• Good knowledge of service equipment, beverage storage, and hygiene and safety procedures;
• Strong communication, interpersonal, listening, and empathy skills;
• Team spirit;
• Strong planning and organisational skills, with the ability to adapt to change and demonstrate flexibility, dynamism, and proactivity.