Healthcare Operations Associate - Onboarding & Dashboards

knok

Portugal

Remote

EUR 18,000 - 28,000

Full time

14 days+

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Job summary

knok in Portugal is seeking a Business Operations Associate to support project onboarding, go-live processes and ongoing project coordination. You will help create dashboards and reporting tools to monitor daily activity and performance, while ensuring smooth communication across teams.

The role requires a structured, proactive approach with strong organisational skills, problem solving and attention to detail.

Qualifications

Fluency in Portuguese and English, written and spoken.
Availability to travel when required.
0–2 years of experience in Business Operations or related field; internships counted.
Strong organisational skills with ability to meet deadlines.
Ability to analyse information and support data‑driven decisions.
Proactive in identifying issues and proposing solutions.
Ability to collaborate across teams and stakeholders.
Curiosity to understand processes and improve them.

Responsibilities

Support the implementation, onboarding and go-live of new projects.
Assist in managing operational aspects of ongoing projects.
Help create and maintain dashboards and reporting tools to monitor daily activity and performance.
Provide reactive support by addressing operational issues promptly and effectively.
Collaborate with cross-functional stakeholders to ensure alignment and smooth communication.
Contribute to structured processes that drive operational efficiency and customer success.