Head of Product (Growth & Experience)

Nextchallenge; Lisboa; Presencial; EUR 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Dynamic, friendly and innovative work environment

Career growth and professional development opportunities

Hybrid work model with flexibility

Resumo da oferta

Nextchallenge in Lisbon is searching for a Head of Product to enhance the player experience across app and web platforms. The role involves owning the product roadmap, improving conversion and engagement metrics, and ensuring compliance with regulatory standards. Key responsibilities include leading product enhancements, defining retention strategies, and collaborating with cross-functional teams. Ideal candidates will have a background in product management or UX-driven roles, and experience in gaming or fintech will be advantageous.

Qualificações

• Experience in product management, growth product, or UX-driven roles.
• Strong understanding of conversion funnels and user behaviour.
• Experience with mobile apps and web platforms.

Responsabilidades

• Own the end-to-end player experience across app and web.
• Define and manage the product roadmap aligned with business and growth priorities.
• Work closely with Marketing to translate data into product improvements.

Conhecimentos

Product management

Understanding of conversion funnels

Data-driven decision making

Experience with mobile apps

Experience in betting, gaming, fintech

Descrição da oferta de emprego

A licensed and regulated sportsbook and casino operator in Portugal is looking for a Head of Product (Growth & Experience).

Role Overview:

Own the end-to-end player experience across app and web, driving improvements in conversion, engagement, and retention. Ensure the product (iOS, Android, web) becomes a competitive advantage by translating growth insights into product improvements that increase LTV and marketing efficiency.

Key Responsibilities:

• Product Ownership:
• Own app (iOS & Android) and website experience;
• Define and manage the product roadmap aligned with business and growth priorities;
• Prioritise features based on impact on conversion, retention, and engagement;
• Ensure product features comply with regulatory requirements and responsible gaming standards.
• Identify friction points and lead initiatives to improve user journey performance;
• Work closely with Marketing to translate data into product improvements.
• Retention & Engagement:
• Define and improve retention mechanics (gamification, user journeys, in-app engagement);
• Collaborate with Promo and CRM teams on feature-driven retention strategies;
• Increase user frequency and long-term value (LTV).
• Define product priorities based on user data, competitive benchmarking, and market trends;
• Ensure the product remains competitive vs leading operators in Portugal.
• Cross-Functional Collaboration:
• Work closely with Growth, Brand, Tech, and Country Manager;
• Translate business needs into clear product requirements.
• Delivery & Execution:
• Own product backlog and prioritisation;
• Work with tech teams and project managers to ensure timely delivery;
• Ensure features are delivered with clear success metrics.

Required Skills & Experience:

• Experience in product management, growth product, or UX-driven roles;
• Strong understanding of conversion funnels and user behaviour;
• Data-driven, comfortable with analytics and A/B testing;
• Experience with mobile apps and web platforms;
• Ability to translate business goals into product features;
• Experience in betting, gaming, fintech, or high-conversion consumer apps is a plus.

Key KPIs:

• Retention and churn;
• Contribution to LTV improvement.

What This Role Is Not:

• Not a project manager;
• Not a technical lead;
• Not purely UX or design.

The company guarantees you the following benefits:

• Dynamic, friendly and innovative work environment;
• Career growth and professional development opportunities;
• Hybrid work model with flexibility.