Head of AI Agents Strategy & Operations

Zendesk; Almada; Presencial; EUR 90 000 - 130 000; Tempo integral

Resumo da oferta

Zendesk is transforming customer service through AI, and our AI Agents organization sits at the heart of that transformation. We seek a Lead, Product Strategy & Operations to partner with AI Agents Product leadership, working with cross-functional teams to drive operational excellence and data-informed strategy.

You will optimize existing development programs, engage with customers and stakeholders, and help translate insights into strategic decisions that advance the business across the

Responsabilidades

• Lead, partner with AI Agents Product leadership to drive operational excellence.
• Collaborate with cross-functional teams to translate insights into strategic decisions.

Descrição da oferta de emprego

Zendesk is transforming customer service through AI, and our AI Agents organization sits at the heart of that transformation. We seek a Lead, Product Strategy & Operations to partner with AI Agents Product leadership, working with cross-functional teams to drive operational excellence and data-informed strategy.

You will optimize existing development programs, engage with customers and stakeholders, and help translate insights into strategic decisions that advance the business across the