Guest Experience Expert — Luxury Front Desk

The Ritz-Carlton Hotel Company, L.L.C.; Sintra; Presencial; EUR 18 000 - 30 000; Tempo integral

Resumo da oferta

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Guest Experience Expert in Sintra, Portugal. In this full-time, non-management role, you will engage guests, assist with check-in/out, and coordinate a range of services to create a memorable stay.

You will address guest requests, share local highlights, and support daily operations while upholding The Gold Standards and ensuring professional appearance and conduct.

Qualificações

• High school diploma or GED equivalent.
• No related work experience required.
• No supervisory experience required.
• License or certification: none.

Responsabilidades

• Take initiative to deliver a wide range of services guiding guests through their stay.
• Process operational needs, complete reports, and address guest requests.
• Share highlights of the local area with guests.
• Maintain safety, confidentiality, and professional appearance; follow policies.

Formação académica

High school diploma or GED

No related work experience

No supervisory experience

License or Certification: None

Descrição da oferta de emprego

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Guest Experience Expert in Sintra, Portugal. In this full-time, non-management role, you will engage guests, assist with check-in/out, and coordinate a range of services to create a memorable stay.

You will address guest requests, share local highlights, and support daily operations while upholding The Gold Standards and ensuring professional appearance and conduct.