Global SaaS Platform Lead - IT Applications (Hybrid, Porto)

ISS A/S; Porto; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Permanent contract

Private health insurance

22 days annual leave + 3 company days

Hybrid working hours

Modern Porto office

Free parking

ISS Tech Communities access

Gym access

Snacks and drinks

Job summary

ISS Tech Team in Porto, Portugal, is seeking an IT Senior Application Specialist to own and operate the global SaaS platform, ensuring security, compliance, and reliable performance across functions.

You will lead platform configuration, integrations, data governance, and change control, collaborating with internal IT teams and vendors. This hybrid role offers a permanent contract, private health insurance, 22 days leave plus 3 company days, and a modern Porto office.

Qualifications

• 5+ years managing SaaS platforms in a global enterprise.
• Experience with IAM, audit logging, and data integration.
• Strong communication across regions and teams.

Responsibilities

• Own and administer the global SaaS platform securely.
• Subject matter expert on platform configuration and data model.
• Manage configuration and optimisation for regulatory needs.
• Custodian of the tech ecosystem including integrations.
• Ensure data accuracy, integrity, and governance.
• Coordinate releases, upgrades, testing, and changes with stakeholders.
• Monitor performance, incidents, and service levels; provide Level 2 support.
• Manage vendor relationships and delivery on roadmap.
• Drive process standardisation and automation across the business.

Skills

SaaS management

Identity access

Data integration

Change control

Incident management

Vendor management

Governance

Job description

ISS Tech Team in Porto, Portugal, is seeking an IT Senior Application Specialist to own and operate the global SaaS platform, ensuring security, compliance, and reliable performance across functions.

You will lead platform configuration, integrations, data governance, and change control, collaborating with internal IT teams and vendors. This hybrid role offers a permanent contract, private health insurance, 22 days leave plus 3 company days, and a modern Porto office.