Global Payments Administrator – Automation & Impact

Essity; Lisboa; Hybrid; EUR 28,000 - 38,000; Full time

Job summary

Essity in Lisbon is seeking a Customer Payments Administrator to ensure accurate processing of incoming payments, allocate payments to client accounts, and post entries to ledgers within a dynamic finance and customer service environment.

You will help automate touchless payment processes, support audits, and collaborate with internal teams across a matrix organization, while maintaining compliance with Essity policies and regulatory standards.

Qualifications

• Bachelor’s degree in finance or equivalent.
• Experience in accounting or a similar role, ideally with customer service exposure.
• Familiarity with SAP (R/3 and S/4), EBS Workbench, and Office 365.
• Strong communication and collaboration skills, adaptable to change, and proactive in problem-solving.
• Fluent in English, both written and verbal.

Responsibilities

• Payment Allocation: Apply and allocate incoming payments to customer accounts accurately and promptly.
• Transaction Management: Classify, code, and record financial transactions; post entries to customer accounts and general ledger.
• Process Automation: Maintain and support touchless payment process automation for efficiency.
• Compliance & Quality: Perform quality checks and ensure compliance with Essity policies, accounting standards, and legal regulations.
• Audit Support: Assist in resolving external and internal audit findings and maintain accurate documentation.
• Stakeholder Collaboration: Partner with internal teams and escalate issues if necessary.
• Continuous Improvement: Provide input on inefficiencies and contribute to solutions within a matrix organization.

Skills

English fluency

Communication

Collaboration

Adaptability

Problem solving

Education

Bachelor’s degree in finance

Tools

SAP (R/3/S/4)

EBS Workbench

Office 365

Job description

Essity in Lisbon is seeking a Customer Payments Administrator to ensure accurate processing of incoming payments, allocate payments to client accounts, and post entries to ledgers within a dynamic finance and customer service environment.

You will help automate touchless payment processes, support audits, and collaborate with internal teams across a matrix organization, while maintaining compliance with Essity policies and regulatory standards.