Global Operations Director: Scale, Optimize & Lead

Deel; Portugal; Presencial; EUR 154 000 - 206 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Stock grants

Flexible office membership with IWG

Resumo da oferta

Deel is seeking a Senior Director of Operations to oversee and optimize Deel’s global operational strategy, ensuring scalable processes across teams to support growth. You will lead a team focused on improving efficiency, customer service, and best practices while driving key projects with cross-functional partners.

You will work with senior leadership to align KPIs, manage large programs, and apply AI-enabled solutions to decision making.

Qualificações

• 12+ years of experience in operations management, with at least 5 years in a senior leadership role.
• Proven success in developing and executing operational strategies in fast high-growth, global organizations.
• Strong experience managing and optimizing cross-functional operations across diverse business functions.
• Expertise in identifying process inefficiencies and implementing data-driven solutions to enhance performance.
• Strong leadership abilities with at least 5 years of people management experience, including team development and performance management.
• Excellent project management skills with the ability to lead large, cross-functional projects from inception to completion.
• Demonstrated ability to collaborate with senior leadership and cross-functional teams to achieve strategic goals.
• High level of analytical skills with a track record of using data to drive decision-making and operational improvements.
• Deep understanding of global regulatory requirements and operational compliance.
• Strong communication, problem-solving, and decision-making skills.

Responsabilidades

• Develop and execute Deel’s global operations strategy, ensuring alignment with the company’s growth and business objectives.
• Lead and mentor a high-performing operations team, driving continuous improvement in operational efficiency, productivity, and quality.
• Conduct quarterly performance reviews and talent assessments to continuously elevate organizational talent standards and drive sustained performance excellence.
• Collaborate with senior leadership to establish operational KPIs and ensure alignment across all departments.
• Influence and align cross-functional teams, driving operational change through strong relationships and strategic partnerships.
• Oversee and optimize end-to-end processes for key business functions, including finance, customer success, HR, and sales operations.
• Identify operational bottlenecks and inefficiencies, and implement solutions to streamline workflows and improve overall performance.
• Manage large-scale operational projects, ensuring timely delivery, resource allocation, and cross-functional coordination.
• Establish and maintain a data-driven approach to operations, using analytics and reporting to measure and improve operational effectiveness.
• Demonstrate strong proficiency with AI technologies and their operational applications, leveraging AI tools to enhance decision-making and operational efficiency across the organization.
• Ensure compliance with global regulatory standards and company policies, while mitigating operational risks.
• Partner with technology and product teams to implement tools and systems that enhance operational performance and scalability.
• Cultivate a culture of continuous improvement, driving innovation and promoting best practices across the organization.

Conhecimentos

Operations leadership

Cross-functional leadership

Data-driven decision-making

Process optimization

Strategic planning

Ferramentas

AI tools

Descrição da oferta de emprego

Deel is seeking a Senior Director of Operations to oversee and optimize Deel’s global operational strategy, ensuring scalable processes across teams to support growth. You will lead a team focused on improving efficiency, customer service, and best practices while driving key projects with cross-functional partners.

You will work with senior leadership to align KPIs, manage large programs, and apply AI-enabled solutions to decision making.