Global Messaging Solutions Architect & Delivery Lead

Vodafone; Lisboa; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid Work Model

Vodafone Products and Services perks

Recognition programs

Health and Well-being program

Learning platforms access

Local and international mobility

Job summary

Vodafone is seeking a senior Messaging Solutions Owner to lead end-to-end messaging integration across our global Office IT Services environment. You will design secure, scalable messaging solutions for Vodafone markets, produce design documentation, and drive migrations and transformations with strong governance.

Ideal candidates have >8 years in messaging, multinational project experience, ITIL knowledge, and a proven track record delivering results through matrix organizations.

Qualifications

• Degree or Higher Education in business or IT track record.
• > 8 years technical experience in Messaging solutions.
• Large experience in Global projects (large international design & rollout projects).
• Good understanding of ITIL and operational procedures.
• Must have multi-national experience.
• Strong track-record of delivering results through matrix organizations.

Responsibilities

• Own and oversee messaging integration activities and solution delivery across Vodafone's global Office IT Services environment;
• Design, deliver, and maintain secure, scalable, and reliable end-to-end messaging solutions for Vodafone markets and business units;
• Produce and maintain solution documentation, including High-Level Designs (HLDs), Low-Level Designs (LLDs), operational guides, policies, and service procedures;
• Lead messaging migrations, integrations, and transformation initiatives, ensuring smooth onboarding of new organizations and markets;
• Drive service quality, performance, reporting, automation, and continuous improvement through KPIs, SLAs, dashboards, and governance;
• Provide technical consultancy and architectural guidance to stakeholders, project teams, and operational teams;
• Support resource planning, budget management, roadmap definition, and business case assessments;
• Manage change and release activities, service transitions, operational readiness, and handover to support teams;
• Contribute to project governance, PMO reporting, RFI/RFP processes, vendor management, and supplier engagement activities;
• Work closely with internal teams, external partners, and technology vendors to ensure best-in-class messaging services and customer experience

Skills

Messaging expertise

ITIL awareness

Global project experience

Stakeholder management

Security & compliance

English fluency

Education

Bachelor's degree in IT/Business

Tools

Exchange Online/365

DMARC

Azure

Mail Gateway

Job description

Vodafone is seeking a senior Messaging Solutions Owner to lead end-to-end messaging integration across our global Office IT Services environment. You will design secure, scalable messaging solutions for Vodafone markets, produce design documentation, and drive migrations and transformations with strong governance.

Ideal candidates have >8 years in messaging, multinational project experience, ITIL knowledge, and a proven track record delivering results through matrix organizations.