Global Lead-to-Order Process Owner for CRM & Salesforce

Keenfinity Group; Ovar; Híbrido; EUR 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work

Health insurance on site

Canteen

Free parking

Gym access

Training & certifications

Career progression

Global collaboration

Discount partnerships

Resumo da oferta

Keenfinity Group is seeking a Global Process Owner – Lead-to-Order to drive transformation and standardization of our global commercial processes across Sales, Marketing, Service and other customer-facing functions.

You will own the end-to-end Lead-to-Order process, leverage AI and automation, and ensure Salesforce serves as a strategic platform supporting growth, efficiency, and data‑driven decision‑making. A Master’s degree and 5+ years in CRM or digital transformation are required.

Qualificações

• 5+ years of experience in CRM, Commercial Excellence, Sales Operations, Process Management, or Digital Transformation.
• Strong understanding of Lead-to-Order processes and commercial operations.
• Experience with Salesforce and enterprise-wide transformation initiatives.
• Knowledge of AI and automation opportunities in commercial environments.

Responsabilidades

• Own and continuously improve the global Lead-to-Order process landscape.
• Define and execute the process governance model and transformation roadmap.
• Standardize commercial processes and drive best practices globally.
• Lead AI, automation, and data-driven initiatives to increase efficiency and transparency.
• Drive adoption and optimization of Salesforce and related commercial platforms.
• Collaborate with business leaders, IT, Data, and external partners to deliver business value.
• Establish governance, KPIs, and performance management standards.
• Support organizational change and user adoption across global teams.

Conhecimentos

CRM knowledge

Stakeholder management

Change leadership

Strategic mindset

Formação académica

Master's degree in Business/Engineering/IS

Ferramentas

Salesforce

Automation tools

Descrição da oferta de emprego

Keenfinity Group is seeking a Global Process Owner – Lead-to-Order to drive transformation and standardization of our global commercial processes across Sales, Marketing, Service and other customer-facing functions.

You will own the end-to-end Lead-to-Order process, leverage AI and automation, and ensure Salesforce serves as a strategic platform supporting growth, efficiency, and data‑driven decision‑making. A Master’s degree and 5+ years in CRM or digital transformation are required.