Global Knowledge Manager & Service Owner (Remote)

KUKA; Setúbal; Presencial; EUR 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Corporate notebook

Flexible working hours

Great working environment

Home Office

International projects

International Team

Great Team Spirit

Resumo da oferta

KUKA Group in Portugal invites applications for a Service Owner P&O Knowledge to lead global Knowledge Management initiatives. You will define strategy, governance, and processes to turn dispersed knowledge into a trusted, accessible asset.

You will own the WHAT of knowledge management—business requirements, standards, adoption—and collaborate with P&O system experts and IT to shape architecture, platforms, and KPI-driven adoption across a multinational, matrix organization.

Qualificações

• Several years of experience in Knowledge Management, Organizational Development, Process Excellence, or similar disciplines.
• Proven experience designing and implementing knowledge management frameworks, governance structures, and operating models.
• Strong understanding of information architecture, taxonomy design, and content governance.
• Good understanding of AI-supported knowledge management solutions.
• Experience driving change and adoption initiatives in global, matrix organizations.
• Excellent communication, facilitation, and stakeholder management skills.
• Experience in HR/P&O processes, shared services, or HR operating models is a strong advantage.
• Fluent in English (German and additional languages are a plus).

Responsabilidades

• Define and continuously evolve the global P&O Knowledge Management strategy, framework, and operating model.
• Establish governance: standards, policies, ownership, and accountability for knowledge across all P&O functions.
• Define ownership models, responsibilities, and accountability across P&O functions.
• Implement the full knowledge lifecycle – creation, validation, maintenance, archival, and retirement.

Conhecimentos

Knowledge Management

Organizational Development

Process Excellence

Information Architecture

AI-enabled solutions

Change Management

Stakeholder Management

Communication Skills

HR/People Ops

English Proficiency

Descrição da oferta de emprego

KUKA Group in Portugal invites applications for a Service Owner P&O Knowledge to lead global Knowledge Management initiatives. You will define strategy, governance, and processes to turn dispersed knowledge into a trusted, accessible asset.

You will own the WHAT of knowledge management—business requirements, standards, adoption—and collaborate with P&O system experts and IT to shape architecture, platforms, and KPI-driven adoption across a multinational, matrix organization.