Global IT Performance Leader

Olympus Corporation; Coimbra; Presencial; EUR 50 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Vacation days (24 days) + birthday & 1

EAP (24/7)

Canteen with diverse meals

On-site parking

Resumo da oferta

Olympus Medical Products Portugal is seeking an IT performance management professional to enhance the Global IT Organization's framework, processes and KPIs. You will lead performance monitoring, data consolidation, and reporting, working with IT functions and stakeholders to drive efficiency and quality across the multinational IT landscape.

The role emphasizes KPI development, targets, SLAs, and root-cause analyses, with opportunities for cost optimization and continuous framework evolution.

Qualificações

• Minimum 3+ years in a large IT corporate function.
• Deep experience in IT performance management and IT operations or project portfolio management.
• Excellent interpersonal, presentation and reporting skills.
• Proactive, with strong problem-solving and data analysis capabilities.
• Ability to define KPIs, targets and scorecards.

Responsabilidades

• Improve the IT Performance Management Framework, structure and setup for the Global IT Organization.
• Define and improve PM processes and tools to drive efficiency, automation and quality.
• Drive implementation of a comprehensive Global IT performance management and oversee regular performance monitoring and reporting.
• Develop and implement KPIs and metrics for IT quality, IT impact and business operational efficiency.
• Collaborate with IT functions and stakeholders on KPI definition, data requirements and data sources.
• Conduct regular IT performance monitoring, data consolidation and stakeholder reporting.
• Track KPIs against targets and SLAs; perform gap analyses and define action plans.
• Perform root cause analysis, corrective actions and identify improvement opportunities for IT and business performance.
• Identify optimization opportunities, cost-saving potential, and evolve the continuous framework.
• Set IT annual targets and align with IT strategy and priorities.
• Provide IT project support for performance management improvements and optimization initiatives.

Conhecimentos

IT performance management

Data analysis

Stakeholder management

Presentation, reporting

Problem solving

Proactive mindset

Descrição da oferta de emprego

Olympus Medical Products Portugal is seeking an IT performance management professional to enhance the Global IT Organization's framework, processes and KPIs. You will lead performance monitoring, data consolidation, and reporting, working with IT functions and stakeholders to drive efficiency and quality across the multinational IT landscape.

The role emphasizes KPI development, targets, SLAs, and root-cause analyses, with opportunities for cost optimization and continuous framework evolution.