German Trust & Safety in Lisbon | Fixed Shifts

Cross Border Talents; Oeiras; On-site; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Meal allowance

Transportation allowance

Onsite work environment

Relocation package

Job summary

Cross Border Talents is seeking a detail-oriented Trust & Safety professional to join our Lisbon team on fixed shifts. You will assess platform requests and content, ensuring alignment with internal policies while avoiding exposure to sensitive material.

Work closely with internal teams to maintain quality, record actions in internal systems, and stay up to date with policy updates. This role offers competitive salary, meal and transportation allowances, onsite work, and relocation support to

Qualifications

• Strong analytical, communication, and problem-solving abilities.
• Mindset: Professional, detail-oriented, and eager to learn and grow in the digital space.

Responsibilities

• Review platform content, user requests, and system alerts to ensure compliance with non-sensitive guidelines.
• Apply policies consistently to uphold quality and reliability.
• Record actions and update case information in internal systems.
• Detect errors and escalate issues as needed.
• Collaborate with internal teams to ensure efficient handling and aligned workflows.
• Stay updated with policy changes, tools, and procedures.
• Provide insights to improve processes and efficiency.

Skills

Analytical thinking

Communication

Problem solving

Job description

German Trust & Safety in Lisbon | Fixed Shifts

About the job German Trust & Safety in Lisbon | Fixed Shifts

Are you detail-oriented and interested in contributing to the quality of digital platforms?

Join our team as a Trust & Safety and play a key role in maintaining a well-structured, secure, and reliable online environment—working exclusively with non-sensitive content.

Role Overview

As a Trust & Safety, you will assess and process platform-related requests and content in line with internal policies and quality standards. This role focuses on accuracy, consistency, and strict adherence to established procedures, without exposure to sensitive material.

Key Responsibilities

• Review platform content, user requests, and system alerts to ensure they meet internal guidelines (non-sensitive content)

Consistently apply company policies and procedures to uphold platform quality and reliability

Accurately record actions taken and update case information in internal systems

Detect errors, inconsistencies, or areas for process improvement, and escalate when necessary

Collaborate with internal teams to ensure efficient handling of cases and aligned workflows

Stay up to date with policy updates, tools, and operational procedures

Provide insights and feedback to support continuous improvement of processes, tools, and overall efficiency

Qualifications

• Skills:Strong analytical, communication, and problem-solving abilities.
• Mindset:Professional, detail-oriented, and eager to learn and grow in the digital space.

Why Join Us?

• Competitive Salary:Rewarding compensation that reflects your expertise.
• Meal Allowance:Daily meal support to keep you energized.
• Transportation Allowance:Financial assistance for your commute.
• Onsite Work Environment:Grow and connect in a supportive, collaborative office setting.
• Relocation Package:Assistance to ensure a smooth and easy move to Portugal.

Ready to make the digital world a safer place?