German Streaming Platform Customer Support | Lisbon
CB Talents SP
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Benefits offered by this job
Job summary
CB Talents SP is helping a German streaming platform hire a Customer Support specialist in Lisbon. You will assist customers with account, membership, video playback and technical issues via chat, email and occasional calls.
The role is office-based in Lisbon, from Monday to Friday 09:00–18:00, offering a monthly gross salary of around €1,770 plus meal allowance, transport bonus, performance bonus and a €2,000 relocation incentive. Health and life insurance with family coverage are included.
Qualifications
- Previous contact-centre experience is preferred.
Responsibilities
- Help customers solve account, membership, video playback and technical issues through chat, email and occasional calls.
Job description
Are you passionate about streaming and technology? Help customers solve account, membership, video playback and technical issues through chat, email and occasional calls.
- Approx. €1,770 gross per month
- Monday to Friday, 09:00-18:00
- Meal allowance, transport bonus and performance bonus
- Health and life insurance with family coverage
- €2,000 relocation bonus
Previous contact-centre experience is preferred. This is an office-based position in Lisbon.
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