German Streaming Platform Customer Support

CB Talents; Lisboa; Presencial; EUR 16 795 - 22 721; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Transport bonus

Performance bonus

Health and life insurance with family

Relocation bonus

Resumo da oferta

CB Talents is seeking a German-speaking Customer Support specialist for a streaming platform in Lisbon. You will assist users with account and membership issues, help resolve video playback problems, and handle technical queries via chat, email, and occasional calls.

The role is office-based in Lisbon, working Monday to Friday from 09:00 to 18:00. The position offers a monthly gross salary of €1,770 plus meal allowance, transport bonus, and a performance bonus, along with relocation support and

Qualificações

• Previous contact-centre experience preferred.

Responsabilidades

• Solve account, membership, video playback and technical issues via chat, email and occasional calls.

Descrição da oferta de emprego

German Streaming Platform Customer Support | Lisbon

Are you passionate about streaming and technology? Help customers solve account, membership, video playback and technical issues through chat, email and occasional calls.

• Approx. €1,770 gross per month
• Monday to Friday, 09:00-18:00
• Meal allowance, transport bonus and performance bonus
• Health and life insurance with family coverage
• €2,000 relocation bonus

Previous contact-centre experience is preferred. This is an office-based position in Lisbon.