German Speaking Back Office Representative

Cross Border Talents; Lisboa; Sur place; EUR 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Comprehensive relocation package

Competitive salary

Health and life insurance

Career growth opportunities

Résumé du poste

A leading travel service provider in Lisbon is seeking a German Speaking Back Office Representative. The role involves managing data, supporting customers with travel inquiries, and collaborating with teams to enhance services. Ideal candidates are fluent in German, possess strong organizational skills, and have a customer-first approach. The company offers a comprehensive relocation package and a competitive salary, ensuring your well-being with health and life insurance. Join this dynamic team to contribute to exceptional travel experiences.

Qualifications

• Fluent in German, both written and spoken.
• Strong organizational and communication skills are necessary.
• A positive and adaptable customer-focused attitude is required.
• Eagerness to learn and thrive in a dynamic travel industry environment.

Responsabilités

• Handle back-office tasks including data entry and record-keeping.
• Assist German-speaking customers with inquiries and changes.
• Work closely with cross-functional teams for efficient travel services.
• Contribute to high-quality standards in documentation and interactions.
• Adapt to the evolving needs of the travel industry.

Connaissances

Fluent in German (both written and spoken)

Strong organizational skills

Strong communication skills

Customer-focused

Adaptable attitude

Description du poste

German Speaking Back Office Representative

About the job German Speaking Back Office Representative

Are you fluent in German and ready to embark on a career journey in the vibrant travel industry? Join us as a German-Speaking Back Office Representative in the captivating city of Lisbon, where history meets modernity. No prior experience is necessary - just bring your enthusiasm, and with our comprehensive relocation package including flight tickets and additional benefits like competitive salary, health, and life insurance, your career in shaping unforgettable travel experiences begins in one of Europe's most enchanting destinations.

About Us: We are at the forefront of crafting exceptional travel experiences, committed to providing top‑notch support for our German‑speaking customers. Join our diverse and dynamic team in Lisbon, where your role as a Back Office Representative will contribute to the seamless operation of our travel services.

Position Overview: As a German‑Speaking Back Office Representative, you'll be the backbone of our travel operations, ensuring smooth processes and delightful customer experiences. This on‑site role in Lisbon offers a unique opportunity to join a team that values your linguistic skills and commitment to excellence in the travel industry.

Key Responsibilities:

• Data Management: Handle back‑office tasks, including data entry, record‑keeping, and maintaining accurate customer information related to travel bookings.
• Customer Support: Assist German‑speaking customers with inquiries, changes, and additional requests related to their travel plans, ensuring a positive experience.
• Collaboration: Work closely with cross‑functional teams, including customer support and travel coordinators, to ensure efficient and coordinated travel services.
• Quality Assurance: Contribute to maintaining high‑quality standards in travel documentation and customer interactions, reflecting our commitment to excellence.
• Flexibility: Embrace a dynamic work environment, adapting to the evolving needs of the travel industry and contributing to continuous improvement.

Qualifications:

• Fluent in German (both written and spoken).
• Strong organizational and communication skills.
• Customer‑focused with a positive and adaptable attitude.
• Eagerness to learn and thrive in a dynamic travel industry environment.No prior experience necessary - your passion for travel and commitment to excellence is key!
• Relocation Package: Immerse yourself in Lisbon with our comprehensive relocation package, including flight tickets for a smooth transition to your new work home.
• Competitive Salary: Recognizing your crucial role in shaping travel experiences for our customers.
• Health and Life Insurance: Comprehensive coverage to ensure your well‑being, reflecting our commitment to your health.

Why Join Us:

• Travel Industry Excitement: Be part of a team that is shaping the travel experience for German‑speaking customers, contributing to an industry that values innovation and customer satisfaction.
• Cultural Immersion: Immerse yourself in the rich history and culture of Lisbon while contributing to a diverse and dynamic team.
• Career Growth: Opportunities for professional development within the travel industry, with ongoing training and support.

Ready to craft unforgettable travel experiences in Lisbon? We're excited to have you on board! Submit your application, including your resume!