Genesys CC & Integrations Engineer — Voice/IVR

Devoteam; Lisboa; Presencial; EUR 35 000 - 55 000; Tempo integral

Resumo da oferta

Devoteam in Lisbon, Portugal is seeking a Developer specialized in Contact Center solutions. You will design, develop, and maintain voice architectures and integrations using Genesys On-Premise or Diabolocom, collaborating across cross-functional teams. Fluency in Portuguese and English is required, and experience with IVR/Routing is a plus.

The role will involve hands-on development in voice networks and APIs, with a focus on scalable contact center solutions in a fast-paced tech environment.

Qualificações

• 2+ years in development or integration with voice networks, APIs, and OO languages.
• Experience with IVR/Routing is a plus.

Responsabilidades

• Design, develop, and maintain voice architectures and integrations.
• Collaborate with cross-functional teams to deliver contact center solutions.

Conhecimentos

Voice networks

APIs

Java

C#

Node.js

Ferramentas

Genesys On-Premise

Diabolocom

Descrição da oferta de emprego

Devoteam in Lisbon, Portugal is seeking a Developer specialized in Contact Center solutions. You will design, develop, and maintain voice architectures and integrations using Genesys On-Premise or Diabolocom, collaborating across cross-functional teams. Fluency in Portuguese and English is required, and experience with IVR/Routing is a plus.

The role will involve hands-on development in voice networks and APIs, with a focus on scalable contact center solutions in a fast-paced tech environment.