Functional/Business Analyst

InnoTech; Lisboa; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Health-focused partnerships

Free mental health support

25 days vacation

Birthday and bridging day

Pet care benefits

Team events and social activities

Sustainability initiatives

Job summary

InnoTech in Portugal is seeking a Functional/Business Analyst to bridge business needs with technology. You will elicit requirements, map processes, and translate them into clear specifications for development teams.

This role focuses on delivering practical solutions within the banking, telecoms or insurance domains, with emphasis on process improvement and documentation. You will collaborate with cross-functional teams, produce functional documentation, and help evolve our software offerings.

Qualifications

• Minimum 3 years of experience as a Functional or Business Analyst.
• Experience in banking, telecommunications, or insurance sectors.
• Proven ability to elicit requirements, analyze processes and translate them into technical specs.
• Experience producing functional documentation, including use cases, user stories, and process diagrams.
• CPLP nationality or an EU work permit is required.

Skills

Elicit requirements

Analyze processes

Translate into specs

Education

BSc in Computer Science/Engineering

MSc in Computer Science/Engineering

Tools

Jira

Confluence

Job description

A Company you will be happy to grow with!

At InnoTech, it´s all about connecting people with business through technology.

We truly care about you, your happiness, and your well-being. We look for passionate people who are eager to learn, evolve, and grow with us - because growth is in our DNA. This commitment has been consistently recognized: we are proud to be a Great Place to Work for five consecutive years, to be one of the Best IT Companies in Portugal, and to be recognized as a Best Workplace Wellbeing. We are also proud to hold ISO 27001 and ISO 9001 certifications, reinforcing our commitment to information security, quality, and continuous improvement. For us, sustainability is not just a buzzword. Integrity, social responsability, and people-first values guide everything we do.

Join our team of 180+ InnoTechers and bring your talent as a Functional/Business Analyst.

You Will Need

• At least 3 years of professional experience as a Functional or Business Analyst;
• Previous exposure to banking, telecommunications, or insurance environments;
• Strong ability to elicit business requirements, analyze processes, and translate them into clear technical specifications;
• Experience producing functional documentation, including use cases, user stories, and process diagrams;
• CPLP nationality or an EU work permit is required to facilitate employment.

Would Be Awesome If You Have

• BSc or MSc in Computer Science/Engineering, Information Technology, or related fields;
• Knowledge of the Software Development Life Cycle (SDLC) and project management methodologies;
• Hands-on experience with collaboration and tracking tools such as Jira, Confluence, or similar platforms;
• Fluency in English, with additional languages considered a plus.

What we offer:

• Health-focused partnerships, including free mental health support;
• 25 days of vacation, including your birthday, Carnival, and a bridging day between Christmas and New Year;
• Half a vacation day on your children's birthday and a school supplies voucher;
• Petsitting partnerships and a pet bereavement day;
• Regular team buildings, four annual company parties, game nights, and social events;
• InnoSports initiatives (football, marathons, and more);
• Events focused on sustainability and social responsability actions.

Are you convinced? Come see it for yourself.