Front Desk & Customer Experience Specialist

NeuroImprove Clinic; Porto; Híbrido; EUR 8900 - 12 000; Tempo integral

Resumo da oferta

NeuroImprove Clinic in Porto seeks a receptionist to handle customer inquiries, verify data, manage billing and appointments, and provide telephone support. The role requires a reliable, autonomous individual with strong multitasking and communication skills, especially with children.

Experience in front-desk or customer service is essential; you will interact with diverse audiences in a clinical setting and contribute to smooth daily operations.

Qualificações

• Experience in reception and/or face-to-face customer service.
• Sense of responsibility, autonomy, problem solving and multitasking.
• Good ability to communicate with different target audiences, especially children.

Responsabilidades

• Receive and clarify doubts from customers or potential customers.
• Proceed to confirm customer data.
• Payment regularization and billing management.
• Telephone service.
• Make appointment of consultations and agenda management.

Conhecimentos

Reception experience

Customer service

Autonomy

Problem solving

Multitasking

Communication with children

Descrição da oferta de emprego

NeuroImprove Clinic in Porto seeks a receptionist to handle customer inquiries, verify data, manage billing and appointments, and provide telephone support. The role requires a reliable, autonomous individual with strong multitasking and communication skills, especially with children.

Experience in front-desk or customer service is essential; you will interact with diverse audiences in a clinical setting and contribute to smooth daily operations.