Dental Receptionist

Impress; Porto; On-site; EUR 15,000 - 21,000; Full time

Benefits offered by this job

Attractive compensation package

Comprehensive training

Permanent full-time contract

Special discounts on treatments

Comprehensive training

Support team

Career development

Job summary

A leading dental clinic in Porto is seeking a Dental Receptionist to join their dynamic team. You will be the face of the clinic, greeting patients and managing documentation while ensuring a welcoming experience. The ideal candidate has a background in customer service, preferably in a dental or medical setting, and possesses excellent communication skills. Join an innovative team where you can make a difference in patients' smiles every day.

Qualifications

• Experience in customer service is essential.
• Experience in a dental or medical clinic is preferred.
• Ability to relate and provide care to patients.
• Energetic, well-organised and team spirited.
• Friendly and gentle manner, ability to relate and give absolute care to our patients.
• Excellent organisational and management skills.
• Strong knowledge and use of PC and common software applications.
• Availability to travel for ensuring the clinics’ criteria is up to standards.

Responsibilities

• Greet patients entering the clinic.
• Organize patient documentation and medical forms.
• Manage the clinic diaries and ensure patient flow.
• Manage the clinic diaries.
• Maintain confidentiality for ensuring that patient information is kept secure and accessible only to authorised personnel.
• Maximise efficiencies and patient experience.
• Coordinate with booking teams to improve patient flow to clinicians throughout the day.

Skills

Customer service experience

Excellent verbal and written communication

Strong organizational and management skills

Friendly and caring manner

Tools

MS Office

Job description

We are IMPRESS. We believe everyone deserves a smile they’ll love.

Join the IMPRESS Growing Team as a Dental Receptionist in Porto and Help People Smile with Confidence!

About Us:

We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionising the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalisation has earned us recognition as one of the top fastest-growing HealthTech companies by Forbes. Born in Barcelona in 2019, we have expanded across 8 countries with more than 140 locations, offering leading care and state‑of‑the‑art technology.

Why Join Us:

• Attractive Compensation Package based on experience and expectations.
• Permanent Full‑time contract, 40 hours per week.
• Modern, beautifully designed clinics with high‑end equipment.
• Special discounts & benefits on treatments, aligners, and products.
• Comprehensive training for professional growth.
• Support team to help out with administrative procedures.
• Dynamic, unique, and fast‑paced environment with impressive career development opportunities.

Responsibilities:

• Be the face of IMPRESS, deliver a world‑class experience for every customer.
• Greet patients who enter our beautiful flagship clinic.
• Organise patient documentation and medical forms.
• Manage the clinic diaries.
• Maintain confidentiality for ensuring that patient information is kept secure and accessible only to authorised personnel.
• Maximise efficiencies and patient experience.
• Coordinate with booking teams to improve patient flow to clinicians throughout the day.

Requirements:

• Previous experience in customer service
• Previous experience in a dental or medical clinic would be ideal.
• Excellent verbal and written communication skills.
• Energetic, well‑organised and team spirited.
• Friendly and gentle manner, ability to relate and give absolute care to our patients.
• Excellent organisational and management skills.
• Strong knowledge and use of PC and common software applications.
• Availability to travel for ensuring the clinics’ criteria is up to standards.

Diversity and Inclusion:

We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor.

Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results.

Join us today and make a difference, one smile at a time!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full‑time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care