French Speaking Microsoft Technical Support Experts - Work In Greece

Mercier Consultancy Md; Viseu; On-site; EUR 20,000 - 29,000; Full time

Benefits offered by this job

Private Health Insurance

Relocation Package

Fully Paid Training program

13th/14th salary

Monthly Performance Bonus

Job summary

Mercier Consultancy Group is seeking a French-speaking Microsoft Technical Support Expert to join our Greece operations. You will provide expert assistance on Microsoft software and cloud services, resolving escalations and maintaining SLA quality.

You will work with international teams, deliver premium support to French-speaking clients, and stay current with Microsoft technologies. A relocation package and training are included as part of our comprehensive onboarding in Greece.

Qualifications

• Native or fluent French (spoken and written) required.
• EU passport or valid Greece work permit required.
• Interest or experience in IT industry.
• Strong problem-solving and communication skills.

Responsibilities

• Provide expert technical assistance on Microsoft software and cloud services.
• Diagnose and troubleshoot complex IT issues; ensure high-quality resolutions.
• Maintain detailed documentation for SLA compliance.
• Collaborate with cross-functional teams to resolve escalations.
• Serve as primary contact for French-speaking clients with premium support.
• Stay updated on Microsoft technologies and contribute to knowledge bases.

Skills

Fluent French

Work permit for Greece

IT interest

Problem solving

Communication skills

Job description

French Speaking Microsoft Technical Support Experts About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in delivering top-tier talent solutions across Europe's most dynamic industries. We bridge the gap between world-class professionals and industry-leading global brands by fostering long-term career growth and strategic partnerships. Job Overview We are currently seeking ambitious professionals for the French Speaking Microsoft Technical Support Experts position in Greece. This role offers an unparalleled opportunity to advance your IT career within a global tech ecosystem while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece initiatives.

Key Responsibilities

• Provide expert technical assistance to enterprise and consumer clients regarding Microsoft software suites and cloud infrastructure
• Diagnose and troubleshoot complex technical issues, ensuring high-quality resolution in the information technology (IT) sector
• Maintain detailed documentation of technical interactions to ensure service level agreement (SLA) compliance
• Collaborate with international cross-functional teams to resolve advanced escalations within the IT environment
• Act as a primary point of contact for French-speaking clients, delivering a premium support experience
• Stay updated on the latest Microsoft technologies to provide cutting-edge guidance and support
• Contribute to internal knowledge bases to improve collective problem-solving capabilities within the IT department

Requirements

• Native or fluent French (spoken and written) is mandatory for this role
• Valid EU passport or a valid work permit for Greece
• Proven interest or experience in the Information Technology (IT) industry
• Strong problem-solving skills and a passion for technology troubleshooting
• Excellent communication and interpersonal skills, essential for French-speaking jobs of this caliber

Benefits

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay)
• Comprehensive Fully Paid Training program
• Private Health Insurance coverage
• Relocation support and seamless integration into life in Greece
• And Much More..

Life in Greece Embarking on a career in Greece offers more than just a job;
it provides a unique cultural experience in one of the most historical and beautiful countries in the world.

As you secure your future with our French Speaking Microsoft Technical Support Experts position in Greece, you will benefit from year-round sunshine, a vibrant social scene, and the legendary Mediterranean hospitality that makes Greece a top destination for expatriates. Our comprehensive relocation package ensures that your transition to life in Greece is stress-free, allowing you to focus on your new IT career from day one.

Enjoy the world-renowned gastronomy, pristine coastal landscapes, and the high quality of life that thousands of professionals enjoy daily when choosing jobs in Greece through Mercier Consultancy Group.

French Speaking Microsoft Technical Support Experts - Work In Greece Portalegre, Portuguese Republic, PT