French-Speaking Junior IT Project & Resource Manager

Natixis in Portugal; Portugal; Hybrid; EUR 18,000 - 26,000; Full time

Job summary

Natixis in Portugal invites applications for a Junior Business Management Officer (French Speaker) within the CIO Office. This full-time role supports the IT and project teams, handling user support, administrative tasks, and KPI tracking across global users.

Fluency in French (B2) and English (B2) is mandatory, with up to 2 years in customer support or project management. The position offers a hybrid work model in Portugal, opportunities to contribute to resource planning, time tracking, and

Responsibilities

• Provide user support and communication to ~6,000 users globally via multiple channels.
• Handle administrative tickets and processes within SaphirRessource and Activ-BPCE.
• Assist in deployment and adoption of the Activ-BPCE time tracking tool.
• Collaborate with product teams to identify improvements and translate into user stories.
• Develop understanding of business activities by working with project and product teams.
• Coordinate with Finance, IT, Operations, and Compliance to gather requirements.
• Support KPI production, review, and updating to align with objectives.

Job description

Natixis in Portugal invites applications for a Junior Business Management Officer (French Speaker) within the CIO Office. This full-time role supports the IT and project teams, handling user support, administrative tasks, and KPI tracking across global users.

Fluency in French (B2) and English (B2) is mandatory, with up to 2 years in customer support or project management. The position offers a hybrid work model in Portugal, opportunities to contribute to resource planning, time tracking, and