French-Speaking Customer Support Advisor — Porto (On-site)

Cross Border Talents; Porto; On-site; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Welcome bonus

Monthly performance bonus

Daily attendance bonus

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Advisor to join our Porto team. This on-site role requires fluency in French and strong customer-service skills.

You'll handle inquiries, understand needs, and deliver friendly, personalized support to maintain high customer satisfaction. Relocation not required; candidates should live within ~30 km of Porto and be available to work Monday through Saturday within 7:00 AM to 7:00 PM.

Qualifications

• Fluent in French (spoken and written).
• Strong communication and listening skills.
• Customer-oriented and proactive attitude.
• Able to work well in a team.

Responsibilities

• Assist customers and respond to their enquiries.
• Understand customer needs and provide appropriate solutions.
• Deliver friendly, personalized, and professional customer experiences.
• Contribute to customer satisfaction and team performance.
• Represent the company positively through effective communication.

Skills

French language

Customer service

Communication skills

Team player

Job description

Cross Border Talents is seeking a French-speaking Customer Service Advisor to join our Porto team. This on-site role requires fluency in French and strong customer-service skills.

You'll handle inquiries, understand needs, and deliver friendly, personalized support to maintain high customer satisfaction. Relocation not required; candidates should live within ~30 km of Porto and be available to work Monday through Saturday within 7:00 AM to 7:00 PM.