French-Speaking Claims Specialist - Hybrid

Nestlé; Braga; Híbrido; EUR 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and annual bonus

Meal allowance card

Flex Benefits

Free coffee at the office

Local and international exposure

Career progression opportunities

E-learning and training programs

Nestlé Club discounts

Resumo da oferta

Nestlé Business Solutions (NBS) is seeking a French-speaking Claims Management Specialist for the Order to Cash (O2C) team in Portugal. You will analyze and resolve claims and deductions from customers and internal stakeholders, while registering and categorizing each case and contributing to process improvements.

Fluent French and advanced English are required, with strong Excel and MS Office skills. The role offers a hybrid arrangement with two days in the office and local/international

Qualificações

• Fluent in French and advanced English proficiency.
• Knowledge of basic Finance Terminology and notions.
• Strong Excel knowledge and good computer skills with MS Office.

Responsabilidades

• Reception, registering, assignment and categorization of all customer Claims and Deductions.
• Contribute to Continuous Improvement programs and standardization of processes.
• Analyse and check KPIs on quality of services and present during reviews.
• Participate in KPI trends, root-cause analysis and problem solving.

Formação académica

Degree in Business, Finance, Economics

Ferramentas

Excel

Microsoft Office

Descrição da oferta de emprego

Nestlé Business Solutions (NBS) is seeking a French-speaking Claims Management Specialist for the Order to Cash (O2C) team in Portugal. You will analyze and resolve claims and deductions from customers and internal stakeholders, while registering and categorizing each case and contributing to process improvements.

Fluent French and advanced English are required, with strong Excel and MS Office skills. The role offers a hybrid arrangement with two days in the office and local/international