Join Hexa as a Quality Analyst and contribute to software quality assurance within the banking sector. Based in Lisbon, this hybrid opportunity focuses on manual testing, functional validation and continuous improvement of quality processes across digital solutions. You will collaborate with multidisciplinary teams to support reliable software delivery and explore responsible AI utilization in testing activities.
WHAT YOU WILL DO
- Analyze business requirements and functional documentation to define appropriate test scenarios and coverage.
- Design, maintain and execute manual test cases covering functional and regression testing.
- Identify, document and monitor software defects, collaborating with development and product teams to support timely resolution.
- Organize testing activities and maintain traceability using Jira, Xray and Confluence.
- Prepare test execution reports and communicate quality indicators, progress and findings to relevant stakeholders.
- Contribute to the standardization and optimization of testing procedures and quality documentation.
- Evaluate opportunities to utilize AI-assisted tools in testing activities while respecting applicable governance and security guidelines.
WHAT WE ARE LOOKING FOR
- 3 to 6 years of professional experience in software quality assurance or software testing.
- Proven ability to independently plan and execute manual testing activities.
- French language proficiency at B2 level or above.
- Strong analytical thinking, attention to detail and structured problem-solving skills.
- Clear communication skills and the ability to collaborate effectively with cross-functional teams.
- Familiarity with AI-assisted tools and their practical application in software quality assurance.
- A responsible, adaptable and quality-oriented approach to delivering reliable solutions.
TECHNICAL SKILLS
- Manual software testing, including test design, execution and result analysis.
- Functional testing and regression testing techniques.
- Defect lifecycle management, tracking and validation.
- Jira for test activity coordination and defect management.
- Xray for test case management and execution tracking.
- Confluence for technical documentation and knowledge sharing.
- Test reporting, traceability and quality assurance practices.
- AI-assisted testing concepts and responsible AI utilization.
NICE TO HAVE
- Experience testing telephony or contact center solutions and related business processes.
- Knowledge of test automation principles and automated testing approaches.
- Familiarity with Agile software development and delivery methodologies.
WHAT WE OFFER
- A hybrid working model in Lisbon, supporting collaboration and work-life balance.
- Private health insurance from your first day, with no waiting periods and the option to extend coverage to family members.
- Free and confidential psychological support, including access to mental health resources and live sessions.
- Continuous learning opportunities, professional training and support for certifications.
- Opportunities to develop expertise in quality management, information security and responsible AI governance practices.
- Childcare vouchers and practical family support measures.
- Team initiatives, shared experiences and accessible leadership that encourage professional connection and collaboration.
EQUAL OPPORTUNITY
At Hexa, we value diversity, equity and inclusion and support the principles of the Portuguese Diversity Charter. We welcome applications from professionals of all backgrounds and provide equal opportunities throughout our recruitment processes, respecting individual differences and promoting a fair and inclusive environment.
HEXA LIFE
At Hexa, we are all Builders. Every professional contributes expertise, perspective and responsibility to something greater than individual projects