French Customer Service Rep.

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Bonus system

Structured training

Career development

Multicultural team

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon is seeking Customer Service Representatives to join an international support team. The role focuses on delivering high-quality service to French-speaking customers using phone, email, and chat in a structured, professional environment.

You will benefit from structured training, onboarding, and career development in an international setting, with a supportive, multicultural team.

Qualificações

• French language skills are required.
• Based in Lisbon, Portugal.
• Strong communication and problem-solving abilities.
• Customer-oriented mindset.

Responsabilidades

• Handle customer inquiries via phone, email, and chat in French
• Provide accurate and timely customer support
• Assist customers with issue resolution and service-related questions
• Escalate complex cases to relevant internal teams when required
• Maintain proper documentation of customer interactions
• Ensure high standards of customer satisfaction and service quality

Conhecimentos

French communication

Customer service experience

Problem-solving

Structured work style

Descrição da oferta de emprego

We are currently hiring Customer Service Representatives to join an international support team based in Lisbon. This role is focused on delivering high-quality customer support in a structured and professional environment.

This position offers the opportunity to work within a multicultural team supporting global customers while developing your career in customer service operations.

What You Will Do

• Handle customer inquiries via phone, email, and chat in French
• Provide accurate and timely customer support
• Assist customers with issue resolution and service-related questions
• Escalate complex cases to relevant internal teams when required
• Maintain proper documentation of customer interactions
• Ensure high standards of customer satisfaction and service quality

Requirements

• French communication skills required
• Currently based in Lisbon, Portugal
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Ability to work in a structured support environment
• Previous customer service experience is an advantage but not mandatory

What We Offer

• Competitive salary package
• Performance-based bonus system
• Structured training and onboarding
• Career development opportunities in an international environment
• Supportive and multicultural team culture