French Customer Support Specialist in Porto (Fixed Shifts)

Cross Border Talents; Vila Nova de Gaia; Presencial; EUR 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Meal Allowance

Collaborative Team

Relocation Assistance

Descripción de la vacante

A recruitment agency in Portugal is seeking a French Customer Support Specialist in Porto to provide excellent service and support to clients. The role involves direct communication, client engagement, and collaboration within a team. Candidates should be fluent in French and possess analytical and leadership skills. This position offers competitive compensation and various perks to support staff welfare.

Formación

• At least one year of experience in Customer Support or a related role.
• Desire to learn and advance in the field.

Responsabilidades

• Respond to inquiries via phone, chat, and email.
• Identify unique needs and provide tailored solutions.
• Partner with teammates to enhance customer experience.
• Ensure accurate, up-to-date client data.

Conocimientos

Proficiency in French (C2 level)

Proficiency in English (B2 level)

Strong analytical skills

Leadership abilities

Effective communication

Descripción del empleo

French Customer Support Specialist in Porto (Fixed Shifts)

Job Openings French Customer Support Specialist in Porto (Fixed Shifts)

About the job French Customer Support Specialist in Porto (Fixed Shifts)

Launch Your Journey as a Customer Success Specialist!

Become part of a vibrant team where innovation, collaboration, and agility are the keys to thriving in a dynamic, fast-paced environment. If you're ready to elevate your career, this is your chance!

Role Overview:

As a Customer Success Specialist, you’ll serve as the go-to contact for clients, ensuring smooth communication and efficient issue resolution. Your personalized approach will reinforce our commitment to top-tier support.

Key Responsibilities:

• Client Engagement: Respond to inquiries via phone, chat, and email with professionalism and care
• Customized Solutions: Identify unique needs and provide tailored, effective resolutions
• Team Collaboration: Partner with teammates to enhance the overall customer experience
• Record Keeping: Ensure accurate, up-to-date client data for smooth operations
• Service Excellence: Build strong client relationships through trust, consistency, and quality service

Requirements:

• Proficiency in French (C2 level)
• Proficiency in English (B2 level)
• EU citizenship or a Portuguese residency card
• At least one year of experience in Customer Support or a related role.
• Strong analytical, leadership, and communication abilities
• Desire to learn and advance in the field
• Competitive Salary: Your expertise and dedication are rewarded
• Meal Allowance: Daily support during your work hours
• Collaborative Team: Be part of a communicative and supportive work environment
• Relocation Assistance: Smooth transition support for your move
• Onsite Work Environment: Be part of a supportive and communicative team

Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career!