Food Service Team Leader (Starbucks Team Leader)

Target; Lisboa; On-site; EUR 32,000 - 51,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Career development

Job summary

Target is seeking a Food Service Team Leader to guide a team of hourly associates in delivering exceptional guest experiences and maintaining food safety standards. You will plan daily work, train staff, and ensure consistent operations across Food & Beverage areas.

Responsibilities include coaching team members, managing inventory and execution of promotions, while driving department goals and guest satisfaction in a fast-paced store environment.

Qualifications

• Experience leading a team of hourly associates.
• Knowledge of food safety requirements and store operations.
• Ability to train, coach and evaluate team performance.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure team members understand and deliver Target's guest experience commitments and consistent operations.
• Lead team in hiring, onboarding and development.
• Oversee daily/weekly workload to align with business priorities and drive sales.
• Monitor inventory, pricing, promotions and quality standards to support store goals.

Skills

Guest service

Team leadership

Food service operations

Staff training

Job description

The starting pay range for this position per hour is $24.00 - $26.00. The full pay range for this position per hour is $24.00 - $40.80

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT FOOD & BEVERAGE

The Food & Beverage team enables a consistent experience for our guests by ensuring the product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts in operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of:

• Guest service fundamentals and experience building a guest-first and freshness culture on your team.
• Food & Beverage business fundamentals: department sales trends, freshness, food safety and quality, inventory management, guest shopping patterns and pricing and promotions strategies.
• Planning department(s) daily/weekly workload to support business priorities and deliver sales.
• Leading a team of hourly team members, including skills in interviewing, training, coaching, evaluating, retaining and developing talent.

As a Food Service Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensures every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations.
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
• Understand sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement, including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload.
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
• Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels with guidance from your direct leader.
• Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up.
• Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target's policies and procedures.
• Validate and follow-up on team members' progress against department checklists and routines.
• Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable).
• Ensure accurate in-stocks by placing store-initiated orders according to best practices.
• Follow proper perishable inventory management procedures to ensure an accurate recording of inventory.
• Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved consistently.
• Remain up-to-date on relevant trends and products to educate team members.
• Participate in team hiring and onboarding processes.
• At direction of your direct leader, establish clear goals and expectations and hold team members accountable to expectations.
• In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements and certifications.

Demonstrate a culture